Inspected on Jul 10, 2024
63 CALLOWHILL DR Report
This is a 112-unit building in Willowridge-Martingrove-Richview with a RentSafeTO score of 69/100, which means needs significant improvements. City investigation data lists 3 open deficiencies across 2 investigation records.
These are City of Toronto records, not tenant reviews. Some issues may have been repaired since the latest update.
- Score
- 69
- Status
- 🔴 Needs Significant Improvements
- Units
- 112
- Property type
- privately-owned building
RentSafeTO scorecard
On Jul 10, 2024, City of Toronto's RentSafeTO team evaluated this building. It scored 69 out of 100. The City data lists 47 evaluated areas for this inspection. Scores are 1 to 3 when inspected: 3 means no bylaw violations were observed, 2 means minor violations were observed, and 1 means significant violations were observed. Items scored 0 are shown as not inspected.
Questions for the landlord
27 to ask about
These inspection items scored below 3 out of 3. Ask whether they have been repaired since the City inspection.
Building Exterior
Balcony Guards
Emergency Contact Sign
Parking Areas
Hallway Walls & Ceiling
Handrail Safety
Handrail Maintenance
Building Cleanliness
Tenant Notification Board
Pest Control Log
Maintenance Log
Cleaning Log
Vital Service Plan
Electrical Safety Plan
State of Good Repair Plan
Tenant Service Request Log
Exterior Grounds
Retaining Walls
Windows
Exterior Storage
Exterior Doors
Garbage Room
Elevator Maintenance
Elevator Condition
Hallway Floors
Chute Rooms
Stairwell Condition
Scored 3 out of 3
19 scored 3
These inspection areas scored 3 out of 3 in the latest RentSafeTO evaluation.
Show 3 out of 3 scores (19)These scores are included for context, but questions are shown first.
Fencing
Storm Drainage
Exterior Walkways
Accessory Buildings
Intercom System
Lobby Walls & Ceiling
Lobby Floors
Laundry Room
Mail Receptacles
Storage Areas
Other Amenities
Interior Lighting
Ventilation
Electrical Services
Stairwell Steps
Stairwell Lighting
Abandoned Equipment
Graffiti Control
Pest Control
City investigation records
These records come from City of Toronto's Municipal Licensing & Standards division. Open deficiencies are shown first so you can see what may still need repair.
Investigation summary
A deficiency is a problem a City of Toronto inspector documented, such as damaged stairs, walls, windows, waste areas, or safety equipment.
- Open deficiencies
- 3
- Resolved deficiencies
- 12
City data lists 3 open deficiencies across 2 investigation records. The latest listed date is Jan 5, 2026.
Investigation status and deficiency status can differ in City data; this page shows deficiency rows marked Open first.
Flagged Jan 5, 2026
2 deficiencies
Order Issued Property Standards - City file 26 104140 PRS 00 IV
Throughout Building - Exterior Of Building: The exterior walls and their components are not being maintained in good repair. Namely: Delamination of bricks, missing siding, as well as staining of exterior walls
Throughout Building - Exterior Of Building: The guards and/or other appurtenant attachments and/or their supporting structural members are not maintained in a clean and/or sanitary condition. Namely: Peeling paint and black staining on balcony guards
Flagged Apr 15, 2025
1 deficiency
Notice Issued Waste - City file 25 145037 WST 00 IV
Exterior Of Building - Southeast side of property on both sides of fence.: Owner of land failed to clean and clear refuse that has been thrown, placed, dumped or deposited, including but not limited to plastic's, bags, litter, waste, debris, etc.
Resolved deficiencies (12)
Flagged Oct 15, 2025
5 deficiencies
Order Issued Property Standards - City file 25 244796 PRS 00 IV
Bathroom: Interior door is not a good fit in its frame. Namely, the main bathroom door.
Bathroom: The supplied facility in or on the property is not kept in a satisfactory working condition. Namely, the vanity mirrors in both bathrooms.
Bedroom: Exterior window not maintained weather-tight. Namely, the window in the bedroom adjacent to the main bathroom.
Throughout Dwelling Unit: Floor and/or floor covering not kept free from holes, stains, rubbish and debris. Namely, the flooring throughout.
Throughout Dwelling Unit: Wall(s) not maintained free of holes, cracks, damaged and deteriorated materials. Namely the walls throughout the unit (Both bathrooms, under the vanity, the bedroom, under the kitchen sink, the backsplash)
Flagged Jul 11, 2024
4 deficiencies
Order Issued Property Standards - City file 24 178871 PRS 00 IV
Throughout Building: Height of the guard for the exit stairs are less than 1,070 millimetres around landings.
Throughout Building: Required guard does not prevent the passage of a sphere having a diameter more than 100 millimetres.
Throughout Building: Required handrails on stairs or ramps are less than 865mm or more than 965mm high
Throughout Building: The handrails and/or other appurtenant attachments and/or their supporting structural members are not being maintained free from defects/hazards.:Missing and broken handrails
Flagged Mar 3, 2024
1 deficiency
Notice Issued Waste - City file 24 132962 WST 00 IV
Throughout Property - South Side of Property/Ladbrooke Rd: Owner of land failed to clean and clear refuse that has been thrown, placed, dumped or deposited, including but not limited to
Flagged Mar 3, 2024
2 deficiencies
Order Issued Property Standards - City file 24 132939 PRS 00 IV
South Side of Building - Along Ladbrooke Rd: The fence, screen and/or other enclosure around or on the property is not being maintained in good repair.
South Side of Property - Along Ladbrooke Rd: The fence, screen and/or other enclosure around or on the property is not being maintained in a structurally sound and/or plumb condition.
Inspections with no listed deficiencies (17)
Jan 5, 2026
Property Standards
City file 26 100822 PRS 00 IR
Oct 15, 2025
Property Standards
City file 25 239782 PRS 00 IR
Jul 26, 2025
Property Standards
City file 25 200668 PRS 00 IR
Apr 21, 2025
Waste
City file 25 146892 WST 00 IR
Apr 15, 2025
Waste
City file 25 145030 WST 00 IR
Apr 12, 2025
Property Standards
City file 25 143718 PRS 00 IR
Apr 8, 2025
Notice Issued Prop Standards
City file 25 145007 PRS 00 IV
Apr 8, 2025
Property Standards
City file 25 141265 PRS 00 IR
Jan 22, 2025
Property Standards
City file 25 107634 PRS 00 IR
Jan 22, 2025
Adequate Heat
City file 25 107632 HEA 00 IR
Jul 11, 2024
Property Standards
City file 24 178855 PRS 00 IR
Jul 11, 2024
Property Standards
City file 24 178511 PRS 00 IR
Jun 18, 2024
Property Standards
City file 24 166836 PRS 00 IR
May 30, 2024
Zoning
City file 24 157016 ZON 00 IR
Apr 11, 2024
Property Standards
City file 24 135027 PRS 00 IR
Mar 3, 2024
Property Standards
City file 24 121310 PRS 00 IR
Mar 3, 2024
Waste
City file 24 121308 WST 00 IR
Building facts
Basic details from the City registration record, including units, services, utilities, safety features, and management.
Registration details
These details come from City records and may need confirmation with the landlord or the City.
The City registration record lists this building as registered in 2018.
What type of property is this?
This is a privately owned rental building.
When was this building built and how big is it?
This building has 112 units across 10 storeys. It was built in 1968.
What was the RentSafeTO score during previous evaluations?
- • 2024-07-10, RentSafeTO score: 73.
What parking options are available?
The building offers the following parking options: Underground Garage, Surface Parking, Parking Deck.
Is visitor parking available?
Yes, free visitor parking is available.
Is bike parking available?
Yes, there are 20 outdoor bike spots.
How many accessible parking spaces are there?
There are 50 accessible parking spaces available.
What amenities does the building have?
Residents have access to: Child play area.
Is there a play area for children?
Yes, there is a child play area described as: Playground.
Is there a laundry room?
Yes, a laundry room is available. It is located on the Second Floor Of Building. There are 16 machines available. Hours: 24 HOURS.
Are storage lockers available?
Yes, storage lockers are available for residents.
Do units have balconies?
Yes, units in this building have balconies.
What type of air conditioning is provided?
No building-wide air conditioning is provided.
How is the building heated?
The building uses Forced Air Gas heating.
What kind of windows are installed?
The building is equipped with Single Pane windows.
How many elevators are there?
There are 2 elevators in the building. The status is: Original.
Does the building have a fire safety plan?
Yes, the building has a fire alarm system and an approved fire safety plan.
Is there a sprinkler system?
Yes, the building has a sprinkler system, and test records are on file.
Does the building have emergency power?
Yes, this building has an emergency power supply.
Is there an exterior fire escape?
No, there is no exterior fire escape.
Is there an intercom system?
Yes, the building has an intercom system for entry.
Is the building entrance accessible?
No, the building entrance is not listed as barrier-free.
Are there garbage chutes?
Yes, the building is equipped with garbage chutes.
Where is garbage stored?
Garbage storage is available both indoors and outdoors.
What waste facilities are available?
The building provides: Green Bin / Organics.
Are utilities metered separately?
Hydro is metered separately for each unit.
Is there a cooling room?
No, there is no designated cooling room.
Are pets allowed?
Yes, pets are allowed.
Is this a non-smoking building?
No, this is not a non-smoking building.
Who manages the building?
This building is managed by Dixon Holdings.
I have a problem in my apartment. What can I do?
Start by talking to your landlord or property owner. Whenever possible, submit your service request in writing. This can cover issues like plumbing problems, leaking ceilings, pests, lack of heat or water, or problems in common areas.
Landlords are required to respond promptly. For urgent issues—such as problems with electricity, gas, heat, water, or security—they must respond within 24 hours. For non-urgent issues, they have up to seven days to address the problem.
If your landlord doesn't respond or resolve the issue, you can contact 311 Toronto to create a service request. The city can then investigate under the RentSafeTO program. You can submit your request by phone, using the 311 mobile app, via the 311 website, or by email at 311@toronto.ca. For more information about service requests, complaints, and investigations, visit the City of Toronto's RentSafeTO for Tenants page.
After you report to 311, a bylaw enforcement officer may reach out for additional details, such as photos or a copy of your written request to the landlord. For urgent complaints, the city aims to respond within 24 hours; for non-urgent complaints, response time is typically 5–10 days. The officer can issue a Notice of Violation or Order to Comply. If the landlord still fails to act, the city can escalate the situation, including fines, court action, or performing remedial work with costs added to the property.
About this data
Where this information comes from, what it can tell you, and what it cannot.
RentSafeTO.com is an independent website and is not affiliated with, endorsed by, or operated by the City of Toronto. Data is sourced from City of Toronto open data and public RentSafeTO records, and may be incomplete, delayed, or changed after publication.
This website does not contain tenant reviews, does not provide legal advice, and may not reflect every issue in a building. Always verify information with official City of Toronto sources before making housing decisions.
Contains information licensed under the Open Government Licence - Toronto. Special thanks to the City of Toronto, Municipal Licensing & Standards, and the Open Data team for making this public information available.