Inspected on Jun 26, 2024
561 SHERBOURNE ST Report
This is a 369-unit building in North St.James Town with a RentSafeTO score of 98/100, which means satisfactory. City investigation data lists 1 open deficiency across 1 investigation record.
These are City of Toronto records, not tenant reviews. Some issues may have been repaired since the latest update.
- Score
- 98
- Status
- 🟢 Satisfactory
- Units
- 369
- Property type
- privately-owned building
RentSafeTO scorecard
On Jun 26, 2024, City of Toronto's RentSafeTO team evaluated this building. It scored 98 out of 100. The City data lists 43 evaluated areas for this inspection. Scores are 1 to 3 when inspected: 3 means no bylaw violations were observed, 2 means minor violations were observed, and 1 means significant violations were observed. Items scored 0 are shown as not inspected.
Questions for the landlord
2 to ask about
These inspection items scored below 3 out of 3. Ask whether they have been repaired since the City inspection.
Parking Areas
Stairwell Steps
Scored 3 out of 3
40 scored 3
These inspection areas scored 3 out of 3 in the latest RentSafeTO evaluation.
Show 3 out of 3 scores (40)These scores are included for context, but questions are shown first.
Exterior Grounds
Storm Drainage
Building Exterior
Balcony Guards
Windows
Exterior Walkways
Intercom System
Emergency Contact Sign
Lobby Walls & Ceiling
Lobby Floors
Laundry Room
Interior Storage
Mail Receptacles
Exterior Doors
Other Amenities
Garbage Room
Elevator Maintenance
Elevator Condition
Hallway Walls & Ceiling
Hallway Floors
Interior Lighting
Ventilation
Electrical Services
Chute Rooms
Stairwell Condition
Stairwell Lighting
Handrail Safety
Handrail Maintenance
Abandoned Equipment
Graffiti Control
Building Cleanliness
Pest Control
Tenant Notification Board
Pest Control Log
Maintenance Log
Cleaning Log
Vital Service Plan
Electrical Safety Plan
State of Good Repair Plan
Tenant Service Request Log
City investigation records
These records come from City of Toronto's Municipal Licensing & Standards division. Open deficiencies are shown first so you can see what may still need repair.
Investigation summary
A deficiency is a problem a City of Toronto inspector documented, such as damaged stairs, walls, windows, waste areas, or safety equipment.
- Open deficiencies
- 1
- Resolved deficiencies
- 0
City data lists 1 open deficiency across 1 investigation record. The latest listed date is Oct 10, 2025.
Investigation status and deficiency status can differ in City data; this page shows deficiency rows marked Open first.
Flagged Oct 10, 2025
1 deficiency
Order Issued Property Standards - City file 25 245718 PRS 00 IV
Unit 2507: The property is not being kept free of pests.Namely Unit 2507 - Inside the Unit: The property is not being kept free of pests.
Inspections with no listed deficiencies (22)
Dec 15, 2025
Property Standards
City file 25 266685 PRS 00 IR
Oct 10, 2025
Property Standards
City file 25 238384 PRS 00 IR
Sep 26, 2025
Property Standards
City file 25 231125 PRS 00 IR
Sep 16, 2025
Property Standards
City file 25 226582 PRS 00 IR
Sep 10, 2025
Property Standards
City file 25 223241 PRS 00 IR
Sep 9, 2025
Zoning
City file 25 222543 ZON 00 IR
Aug 30, 2025
Long Grass and Weeds
City file 25 218250 LGW 00 IR
Jul 22, 2025
Rooming House
City file 25 198379 RMH 00 IR
Apr 30, 2025
Rooming House
City file 25 151876 RMH 00 IR
Mar 11, 2025
Property Standards
City file 25 127710 PRS 00 IR
Mar 2, 2025
Property Standards
City file 25 123555 PRS 00 IR
Nov 21, 2024
Zoning
City file 24 241881 ZON 00 IR
Nov 6, 2024
Property Standards
City file 24 235709 PRS 00 IR
Oct 14, 2024
Property Standards
City file 24 225848 PRS 00 IR
Sep 30, 2024
Property Standards
City file 24 219597 PRS 00 IR
Aug 8, 2024
Property Standards
City file 24 194881 PRS 00 IR
Jul 22, 2024
Property Standards
City file 24 185344 PRS 00 IR
Jun 8, 2024
Rooming House
City file 24 161856 RMH 00 IR
Jun 4, 2024
Zoning
City file 24 159161 ZON 00 IR
Jun 3, 2024
Property Standards
City file 24 158709 PRS 00 IR
May 30, 2024
Zoning
City file 24 156821 ZON 00 IR
Feb 10, 2021
Property Standards
City file 21 114857 000 00 IR
Building facts
Basic details from the City registration record, including units, services, utilities, safety features, and management.
Registration details
These details come from City records and may need confirmation with the landlord or the City.
The City registration record lists this building as registered in 2019.
What type of property is this?
This is a privately owned rental building.
When was this building built and how big is it?
This building has 369 units across 43 storeys. It was built in 2018.
What was the RentSafeTO score during previous evaluations?
- • 2024-06-26, RentSafeTO score: 97.
What parking options are available?
The building offers the following parking options: Underground Garage, Garage accessible thru buildg, Carport.
Is visitor parking available?
Yes, paid visitor parking is available.
Is bike parking available?
Yes, there are 100 indoor bike spots.
How many accessible parking spaces are there?
There are 18 accessible parking spaces available.
What amenities does the building have?
Residents have access to: Indoor recreation room, Indoor exercise room.
Is there a gym or exercise room?
Yes, the building features an indoor exercise room with: Gym.
Is there a laundry room?
Yes, a laundry room is available. It is located on the 2nd Floor. There are 24 machines available. Hours: 24HRS.
Are storage lockers available?
Yes, storage lockers are available for residents.
Do units have balconies?
Yes, units in this building have balconies.
What type of air conditioning is provided?
Central air conditioning is provided.
How is the building heated?
The building uses Hot Water heating.
What kind of windows are installed?
The building is equipped with Double Pane windows.
How many elevators are there?
There are 4 elevators in the building. The status is: Original.
Does the building have a fire safety plan?
Yes, the building has a fire alarm system and an approved fire safety plan.
Is there a sprinkler system?
Yes, the building has a sprinkler system.
Does the building have emergency power?
Yes, this building has an emergency power supply.
Is there an exterior fire escape?
No, there is no exterior fire escape.
Is there an intercom system?
Yes, the building has an intercom system for entry.
Is the building entrance accessible?
Yes, the building has a barrier-free accessible entrance.
Are there garbage chutes?
Yes, the building is equipped with garbage chutes.
Where is garbage stored?
Garbage storage is available indoors.
What waste facilities are available?
The building provides: Green Bin / Organics.
Are utilities metered separately?
Hydro is metered separately for each unit.
Are utilities metered separately?
Water is metered separately for each unit.
Is there a cooling room?
Yes, there is a designated cooling room.
Are pets allowed?
Yes, pets are allowed, but with restrictions: No exotic pets.
Is this a non-smoking building?
No, this is not a non-smoking building.
Who manages the building?
This building is managed by Medallion Corp.
I have a problem in my apartment. What can I do?
Start by talking to your landlord or property owner. Whenever possible, submit your service request in writing. This can cover issues like plumbing problems, leaking ceilings, pests, lack of heat or water, or problems in common areas.
Landlords are required to respond promptly. For urgent issues—such as problems with electricity, gas, heat, water, or security—they must respond within 24 hours. For non-urgent issues, they have up to seven days to address the problem.
If your landlord doesn't respond or resolve the issue, you can contact 311 Toronto to create a service request. The city can then investigate under the RentSafeTO program. You can submit your request by phone, using the 311 mobile app, via the 311 website, or by email at 311@toronto.ca. For more information about service requests, complaints, and investigations, visit the City of Toronto's RentSafeTO for Tenants page.
After you report to 311, a bylaw enforcement officer may reach out for additional details, such as photos or a copy of your written request to the landlord. For urgent complaints, the city aims to respond within 24 hours; for non-urgent complaints, response time is typically 5–10 days. The officer can issue a Notice of Violation or Order to Comply. If the landlord still fails to act, the city can escalate the situation, including fines, court action, or performing remedial work with costs added to the property.
About this data
Where this information comes from, what it can tell you, and what it cannot.
RentSafeTO.com is an independent website and is not affiliated with, endorsed by, or operated by the City of Toronto. Data is sourced from City of Toronto open data and public RentSafeTO records, and may be incomplete, delayed, or changed after publication.
This website does not contain tenant reviews, does not provide legal advice, and may not reflect every issue in a building. Always verify information with official City of Toronto sources before making housing decisions.
Contains information licensed under the Open Government Licence - Toronto. Special thanks to the City of Toronto, Municipal Licensing & Standards, and the Open Data team for making this public information available.