Inspected on Sep 17, 2024
550 KINGSTON RD Report
This is a 138-unit building in East End-Danforth with a RentSafeTO score of 80/100, which means needs improvements. City investigation data lists 8 open deficiencies across 3 investigation records.
These are City of Toronto records, not tenant reviews. Some issues may have been repaired since the latest update.
- Score
- 80
- Status
- 🟡 Needs Improvements
- Units
- 138
- Property type
- Social Housing building
RentSafeTO scorecard
On Sep 17, 2024, City of Toronto's RentSafeTO team evaluated this building. It scored 80 out of 100. The City data lists 42 evaluated areas for this inspection. Scores are 1 to 3 when inspected: 3 means no bylaw violations were observed, 2 means minor violations were observed, and 1 means significant violations were observed. Items scored 0 are shown as not inspected.
Questions for the landlord
20 to ask about
These inspection items scored below 3 out of 3. Ask whether they have been repaired since the City inspection.
Fencing
Exterior Storage
Hallway Walls & Ceiling
Stairwell Condition
Stairwell Steps
Handrail Maintenance
Abandoned Equipment
Graffiti Control
Building Cleanliness
Exterior Grounds
Building Exterior
Windows
Exterior Walkways
Lobby Walls & Ceiling
Lobby Floors
Other Amenities
Elevator Condition
Hallway Floors
Ventilation
Electrical Services
Scored 3 out of 3
21 scored 3
These inspection areas scored 3 out of 3 in the latest RentSafeTO evaluation.
Show 3 out of 3 scores (21)These scores are included for context, but questions are shown first.
Retaining Walls
Storm Drainage
Intercom System
Emergency Contact Sign
Laundry Room
Mail Receptacles
Exterior Doors
Parking Areas
Elevator Maintenance
Interior Lighting
Stairwell Lighting
Handrail Safety
Pest Control
Tenant Notification Board
Pest Control Log
Maintenance Log
Cleaning Log
Vital Service Plan
Electrical Safety Plan
State of Good Repair Plan
Tenant Service Request Log
City investigation records
These records come from City of Toronto's Municipal Licensing & Standards division. Open deficiencies are shown first so you can see what may still need repair.
Investigation summary
A deficiency is a problem a City of Toronto inspector documented, such as damaged stairs, walls, windows, waste areas, or safety equipment.
- Open deficiencies
- 8
- Resolved deficiencies
- 39
City data lists 8 open deficiencies across 3 investigation records. The latest listed date is Jun 27, 2024.
Investigation status and deficiency status can differ in City data; this page shows deficiency rows marked Open first.
Flagged Jun 27, 2024
4 deficiencies
Order Issued Property Standards - City file 24 171005 PRS 00 IV
Throughout Dwelling Unit - Unit #605: The occupant failed to co-operate with the landlord in complying with the requirements of this chapter.
Throughout Dwelling Unit - Unit #605: The occupant has not taken immediate action to eliminate an unsafe condition.
Throughout Dwelling Unit - Unit #605: The occupant is not maintaining all exits from the property clear and unobstructed.
Throughout Dwelling Unit - Unit #605: The occupant is not maintaining the property in a clean and sanitary condition.
Flagged Jun 27, 2024
3 deficiencies
Order Issued Property Standards - City file 24 170920 PRS 00 IV
Throughout Dwelling Unit - unit#605: The property has not been repaired in accordance with the standards.
Throughout Dwelling Unit - unit#605.: Immediate action has not been taken to eliminate an unsafe condition.
Throughout Dwelling Unit - unit#605.: The property is not maintained and/or kept clean in accordance with the standards.
Flagged Feb 25, 2024
1 deficiency
Notice Issued Adequate Heat - City file 24 123595 HEA 00 IV
Dwelling Unit: The heat supplied to the dwelling unit is below twenty-one (21) degrees Celsius.Namely: Received a complaint from the tenant that the dwelling unit is below 21 Degrees Celsius.
Resolved deficiencies (39)
Flagged Jul 29, 2025
5 deficiencies
Order Issued Property Standards - City file 25 203869 PRS 00 IV
Dwelling Unit: Floor and/or floor covering not kept free from holes, stains, rubbish and debris.Namely the floor has white paint specks remaining from previously painted ceiling.
Dwelling Unit: The electrical fixtures are not maintained in good working order.Namely the bathroom vanity light has a broken cover and the kitchen light by the sink is missing cover and not functional.
Dwelling Unit: The electrical receptacle are not maintained in a safe and complete condition.Namely the electrical receptacle in the living room across the kitchen is hanging loose and missing a cover.
Dwelling Unit: The floor and every appurtenance, surface cover and finish is not maintained. Namely the floor tile laminate in the living room is bubbling and peeling.
Dwelling Unit: The supplied facility in or on the property is not constructed, installed and/or maintained so that it will function safely and effectively.Namely the closet is missing a shelf.
Flagged Jun 30, 2025
12 deficiencies
Order Issued Property Standards - City file 25 189231 PRS 00 IV
Bathroom: Wall(s) not maintained clean.Namely the bathroom walls have stains in the bathtub area.
Dwelling Unit: Ceiling not maintained free of holes, cracks, damaged and deteriorated materials.Namely the bathroom ceiling and the area by the exhaust fan in the kitchen.
Dwelling Unit: Dwelling unit window that is capable of being opened has no screen.Namely the living room window.
Dwelling Unit: Exterior window(s) with broken/cracked glass.Namely the living room window is cracked.
Dwelling Unit: Interior door(s), frames(s), glass pane(s), and/or hardware not maintained in good repair.Namely the closet door is missing.
Dwelling Unit: The electrical receptacle are not maintained in a safe and complete condition.Namely multiple electrical receptacles are missing a cover plate.
Dwelling Unit: The floor and every appurtenance, surface cover and finish is not maintained. Namely the floors along the floor boards.
Dwelling Unit: The supplied facility in or on the property is not constructed, installed and/or maintained so that it will function safely and effectively.Namely the kitchen cabinet drawers are deteriorating and the lower surface of the bathroom vanity is damaged.
Dwelling Unit: The supplied facility in or on the property is not kept in a satisfactory working condition.Namely the air conditioner in the unit does not work.
Dwelling Unit: The ventilation system or unit is not kept in good repair and maintained in good working condition at all times.Namely the kitchen and the bathroom exhaust fans are not working and not maintained clean.
Dwelling Unit: The window(s) that is capable of being opened has defective hardware.Namely the blinds for the living room window has a broken blind.
Dwelling Unit: Wall(s) not maintained free of holes, cracks, damaged and deteriorated materials.Namely the walls throughout the unit are damaged with marks and holes.
Flagged Jun 27, 2025
3 deficiencies
Order Issued Property Standards - City file 25 187839 PRS 00 IV
Dwelling Unit: Ceiling not maintained free of holes, cracks, damaged and deteriorated materials.Namely the ceilings throughout the entire unit.
Dwelling Unit: Interior door(s), frames(s), glass pane(s), and/or hardware not maintained in good repair.Namely the front entry door is needs to be painted and the closet door is detached from the rails.
Dwelling Unit: Wall(s) not maintained free of holes, cracks, damaged and deteriorated materials.Namely the walls throughout the entire unit.
Flagged Jun 26, 2025
11 deficiencies
Order Issued Property Standards - City file 25 184516 PRS 00 IV
Dwelling Unit: Ceiling not maintained free of holes, cracks, damaged and deteriorated materials.Namely the bulkhead and ceiling throughout the unit is damaged.
Dwelling Unit: Wall(s) not maintained free of holes, cracks, damaged and deteriorated materials.Namely the walls throughout the unit is damaged.
Dwelling Unit - Bathroom: Interior door is not a good fit in its frame.Namely the bathroom door is crooked and will not open properly.
Dwelling Unit - Bathroom: Interior door(s), frames(s), glass pane(s), and/or hardware not maintained in good repair.Namely the bathroom door frame is damaged.
Dwelling Unit - Bathroom: Previously finished surface is not maintained in good repair.Namely the grout in the shower tiles and caulking by the bathroom vanity against the wall were not previously done in a good workmanlike manner.
Dwelling Unit - Bathroom: The supplied facility in or on the property is not constructed, installed and/or maintained so that it will function safely and effectively.Namely the bathroom sink is cracked and the bathroom vanity light is missing the light cover.
Dwelling Unit - Bathroom: The ventilation system or unit is not kept in good repair and maintained in good working condition at all times.Namely the bathroom fan is not working properly.
Dwelling Unit - Bathroom: Wall(s) constructed for the purpose of separation is not maintained in a good state of repair.Namely the wall behind the toilet is not properly secured.
Dwelling Unit - Kitchen: The supplied facility in or on the property is not constructed, installed and/or maintained so that it will function safely and effectively.Namely the upper kitchen cabinet is detaching from the wall and the kitchen faucet is not installed properly.
Dwelling Unit - Kitchen: Wall(s) constructed for the purpose of separation is not maintained in a good state of repair.Namely the floorboards in the kitchen are not sealed properly to prevent pests from entering the unit.
Dwelling Unit - Living Room: The electrical receptacle are not maintained in a safe and complete condition.Namely the receptacle behind the couch is missing a cover plate.
Flagged Jun 27, 2024
2 deficiencies
Order Issued Property Standards - City file 24 171032 PRS 00 IV
Throughout Dwelling Unit - unit # 605: The property is not being kept free of pests.
Throughout Dwelling Unit - unit # 605: The property is not being kept free of conditions which may encourage infestation.
Flagged Apr 15, 2024
6 deficiencies
Order Issued Property Standards - City file 24 147143 PRS 00 IV
Bathroom: The supplied facility in or on the property is not kept in a satisfactory working condition.Namely: The supplied medicine cabinet is rusted.
Bathroom: The ventilation system or unit is not kept in good repair and maintained in good working condition at all times.Namely: The ventilation system is missing the cover. The tenant has the cover, however, the hole appears to be larger than the cover.
Bathroom: Wall(s) not maintained free of holes, cracks, damaged and deteriorated materials.Namely: The bathroom wall/partition behind the toliet is no longer attached at the base and can be moved/shifted. Additionally, there are areas that require refinishing and tiles on the tub surround/wall that are loose, cracked andor have holes. Once completed, ensure that the caulking is replaced as it is currently deteriorated.
Bathroom - Bathroom: The supplied facility in or on the property is not kept in a satisfactory working condition.Namely: The tenant advises that the supplied toilet keeps getting clogged.
Entranceway: Interior door(s), frames(s), glass pane(s), and/or hardware not maintained in good repair.Namely: Dwelling unit entry door is not maintained.
Throughout Dwelling Unit: Wall(s) not maintained free of holes, cracks, damaged and deteriorated materials.Namely: There are seveal instances where the walls are not maintained free of damage, etc. These include, but are not limited to the following:1. In the kitchen/living area where there is a gap forming where the wall meets the ceiling;2. The hallway wall where it meets the bathroom door there is a gap;3. Where the upper kitchen cupboards meet the bulk head, there is a gap.
Inspections with no listed deficiencies (40)
Dec 12, 2025
Snow and Ice
City file 25 265592 SNI 00 IR
Jul 29, 2025
Property Standards
City file 25 201972 PRS 00 IR
Jul 25, 2025
Notice Issued Prop Standards
City file 25 201479 PRS 00 IV
Jul 25, 2025
Property Standards
City file 25 200016 PRS 00 IR
Jul 10, 2025
Zoning
City file 25 191897 ZON 00 IR
Jun 30, 2025
Property Standards
City file 25 185743 PRS 00 IR
Jun 27, 2025
Property Standards
City file 25 184970 PRS 00 IR
Jun 26, 2025
Property Standards
City file 25 184128 PRS 00 IR
Jun 9, 2025
Property Standards
City file 25 173990 PRS 00 IR
May 29, 2025
Property Standards
City file 25 167481 PRS 00 IR
Feb 13, 2025
Property Standards
City file 25 117001 PRS 00 IR
Feb 12, 2025
Adequate Heat
City file 25 116668 HEA 00 IR
Jan 28, 2025
Property Standards
City file 25 109928 PRS 00 IR
Jan 28, 2025
Adequate Heat
City file 25 109918 HEA 00 IR
Jan 26, 2025
Adequate Heat
City file 25 108921 HEA 00 IR
Jan 26, 2025
Property Standards
City file 25 108882 PRS 00 IR
Jan 24, 2025
Adequate Heat
City file 25 108792 HEA 00 IR
Jan 6, 2025
Property Standards
City file 25 101065 PRS 00 IR
Dec 31, 2024
Property Standards
City file 24 254912 PRS 00 IR
Dec 31, 2024
Adequate Heat
City file 24 254911 HEA 00 IR
Dec 28, 2024
Property Standards
City file 24 254115 PRS 00 IR
Dec 17, 2024
Adequate Heat
City file 24 251264 HEA 00 IR
Dec 2, 2024
Property Standards
City file 24 245993 PRS 00 IR
Nov 22, 2024
Property Standards
City file 24 242459 PRS 00 IR
Oct 3, 2024
Property Standards
City file 24 221327 PRS 00 IR
Jul 23, 2024
Property Standards
City file 24 186174 PRS 00 IR
Jun 27, 2024
Property Standards
City file 24 170888 PRS 00 IR
Jun 27, 2024
Property Standards
City file 24 170881 PRS 00 IR
Jun 27, 2024
Property Standards
City file 24 170863 PRS 00 IR
Jun 26, 2024
Property Standards
City file 24 170603 PRS 00 IR
Jun 6, 2024
Property Standards
City file 24 160921 PRS 00 IR
Jun 5, 2024
Property Standards
City file 24 159705 PRS 00 IR
May 27, 2024
Property Standards
City file 24 154651 PRS 00 IR
Apr 15, 2024
Property Standards
City file 24 136491 PRS 00 IR
Mar 13, 2024
Property Standards
City file 24 125365 PRS 00 IR
Mar 13, 2024
Adequate Heat
City file 24 125364 HEA 00 IR
Mar 7, 2024
Property Standards
City file 24 123082 PRS 00 IR
Feb 25, 2024
Adequate Heat
City file 24 118661 HEA 00 IR
Feb 13, 2024
Property Standards
City file 24 115225 PRS 00 IR
Feb 13, 2024
Adequate Heat
City file 24 115223 HEA 00 IR
Building facts
Basic details from the City registration record, including units, services, utilities, safety features, and management.
Registration details
These details come from City records and may need confirmation with the landlord or the City.
The City registration record lists this building as registered in 2017.
What type of property is this?
This building is social housing.
When was this building built and how big is it?
This building has 138 units across 7 storeys. It was built in 1985.
What was the RentSafeTO score during previous evaluations?
- • 2024-09-17, RentSafeTO score: 80.
What parking options are available?
The building offers the following parking options: Surface Parking.
Is visitor parking available?
Yes, free visitor parking is available.
How many accessible parking spaces are there?
There are 1 accessible parking spaces available.
What amenities does the building have?
Residents have access to: Indoor recreation room.
Is there a laundry room?
Yes, a laundry room is available. It is located on the Basement. There are 9 machines available. Hours: 24/7.
Are storage lockers available?
Yes, storage lockers are available for residents.
Do units have balconies?
Yes, units in this building have balconies.
What type of air conditioning is provided?
Central air conditioning is provided.
How is the building heated?
The building uses Electric heating.
What kind of windows are installed?
The building is equipped with Double Pane windows.
How many elevators are there?
There are 2 elevators in the building. The status is: Replaced.
Does the building have a fire safety plan?
Yes, the building has a fire alarm system and an approved fire safety plan.
Is there a sprinkler system?
Yes, the building has a sprinkler system, and test records are on file.
Does the building have emergency power?
Yes, this building has an emergency power supply.
Is there an exterior fire escape?
No, there is no exterior fire escape.
Is there an intercom system?
Yes, the building has an intercom system for entry.
Is the building entrance accessible?
Yes, the building has a barrier-free accessible entrance.
Are there garbage chutes?
Yes, the building is equipped with garbage chutes.
Where is garbage stored?
Garbage storage is available both indoors and outdoors.
What waste facilities are available?
The building provides: Green Bin / Organics.
Is there a cooling room?
Yes, there is a designated cooling room.
Are pets allowed?
Yes, pets are allowed.
Is this a non-smoking building?
No, this is not a non-smoking building.
Who manages the building?
This building is managed by Neighbours Community Homes.
I have a problem in my apartment. What can I do?
Start by talking to your landlord or property owner. Whenever possible, submit your service request in writing. This can cover issues like plumbing problems, leaking ceilings, pests, lack of heat or water, or problems in common areas.
Landlords are required to respond promptly. For urgent issues—such as problems with electricity, gas, heat, water, or security—they must respond within 24 hours. For non-urgent issues, they have up to seven days to address the problem.
If your landlord doesn't respond or resolve the issue, you can contact 311 Toronto to create a service request. The city can then investigate under the RentSafeTO program. You can submit your request by phone, using the 311 mobile app, via the 311 website, or by email at 311@toronto.ca. For more information about service requests, complaints, and investigations, visit the City of Toronto's RentSafeTO for Tenants page.
After you report to 311, a bylaw enforcement officer may reach out for additional details, such as photos or a copy of your written request to the landlord. For urgent complaints, the city aims to respond within 24 hours; for non-urgent complaints, response time is typically 5–10 days. The officer can issue a Notice of Violation or Order to Comply. If the landlord still fails to act, the city can escalate the situation, including fines, court action, or performing remedial work with costs added to the property.
About this data
Where this information comes from, what it can tell you, and what it cannot.
RentSafeTO.com is an independent website and is not affiliated with, endorsed by, or operated by the City of Toronto. Data is sourced from City of Toronto open data and public RentSafeTO records, and may be incomplete, delayed, or changed after publication.
This website does not contain tenant reviews, does not provide legal advice, and may not reflect every issue in a building. Always verify information with official City of Toronto sources before making housing decisions.
Contains information licensed under the Open Government Licence - Toronto. Special thanks to the City of Toronto, Municipal Licensing & Standards, and the Open Data team for making this public information available.