Inspected on Jul 9, 2025
525 CHAPLIN CRES Report
This is a 110-unit building in Forest Hill North with a RentSafeTO score of 92/100, which means satisfactory. City investigation data lists 1 open deficiency across 1 investigation record.
These are City of Toronto records, not tenant reviews. Some issues may have been repaired since the latest update.
- Score
- 92
- Status
- 🟢 Satisfactory
- Units
- 110
- Property type
- privately-owned building
RentSafeTO scorecard
On Jul 9, 2025, City of Toronto's RentSafeTO team evaluated this building. It scored 92 out of 100. The City data lists 43 evaluated areas for this inspection. Scores are 1 to 3 when inspected: 3 means no bylaw violations were observed, 2 means minor violations were observed, and 1 means significant violations were observed. Items scored 0 are shown as not inspected.
Questions for the landlord
6 to ask about
These inspection items scored below 3 out of 3. Ask whether they have been repaired since the City inspection.
Balcony Guards
Building Exterior
Parking Areas
Hallway Walls & Ceiling
Electrical Services
Stairwell Steps
Scored 3 out of 3
36 scored 3
These inspection areas scored 3 out of 3 in the latest RentSafeTO evaluation.
Show 3 out of 3 scores (36)These scores are included for context, but questions are shown first.
Exterior Grounds
Retaining Walls
Storm Drainage
Windows
Exterior Storage
Exterior Walkways
Intercom System
Emergency Contact Sign
Lobby Walls & Ceiling
Lobby Floors
Laundry Room
Mail Receptacles
Exterior Doors
Storage Areas
Elevator Maintenance
Elevator Condition
Hallway Floors
Interior Lighting
Ventilation
Chute Rooms
Stairwell Condition
Stairwell Lighting
Handrail Safety
Handrail Maintenance
Abandoned Equipment
Graffiti Control
Building Cleanliness
Pest Control
Tenant Notification Board
Pest Control Log
Maintenance Log
Cleaning Log
Vital Service Plan
Electrical Safety Plan
State of Good Repair Plan
Tenant Service Request Log
City investigation records
These records come from City of Toronto's Municipal Licensing & Standards division. Open deficiencies are shown first so you can see what may still need repair.
Investigation summary
A deficiency is a problem a City of Toronto inspector documented, such as damaged stairs, walls, windows, waste areas, or safety equipment.
- Open deficiencies
- 1
- Resolved deficiencies
- 22
City data lists 1 open deficiency across 1 investigation record. The latest listed date is Sep 6, 2025.
Flagged Sep 6, 2025
1 deficiency
Order Issued Property Standards - City file 25 240876 PRS 00 IV
Bathroom - Floor: Every floor, stair, landing and every appurtenance, surface covering and finish attached to or laid upon it shall be maintained so as to properly perform its intended function and be reasonably smooth and level. Namely, the floor behind the bathroom sink is showing signs of water damage and is in disrepair.
Resolved deficiencies (22)
Flagged Sep 6, 2025
4 deficiencies
Order Issued Property Standards - City file 25 240876 PRS 00 IV
Bathroom - Ventilation: Ventilation shall be provided and maintained for every sanitary convenience room, either by means of natural ventilation through openings directly to the outside air that are not less than 0.09 square metre in size for each toilet and for each urinal, or by means of mechanical ventilation that is capable of completely changing the air in the room at least once per hour.Namely, the ventilation in the bathroom appears to be in disrepair and not maintained.
Kitchen: Every cupboard, kitchen fixture, fitting and supplied appliance shall be maintained in good repair and good working order.Namely, the kitchen counter is loose and in disrepair. Also, the cupboard underneath the sink is unable to close.
Kitchen - Ventilation: Adequate ventilation shall be provided to all areas of a building, and every ventilation system or unit shall be regularly cleaned, kept in good repair and maintained in good working condition at all times to ensure its proper operation. Namely, the ventilation in the kitchen does not appear to be operational.
Throughout Dwelling Unit: All properties shall at all times be kept free of pests and from conditions which may encourage infestation by pests.Namely, there are flies present throughout the unit.
Flagged Dec 4, 2024
10 deficiencies
Order Issued Property Standards - City file 25 100494 PRS 00 IV
Bathroom: Previously finished wall(s) in the public area of the property is not maintained in good repair.
Kitchen: Meals are being prepared in the room in which the required counter, backsplash and drain board are not made of a material impervious to water.
Kitchen: The cupboard is not maintained in good repair and good working order.
Kitchen: The floor and every appurtenance, surface cover and finish is not maintained.
Kitchen: The supplied facility in or on the property is not kept in a satisfactory working condition.
Throughout Dwelling Unit: Interior door(s), frames(s), glass pane(s), and/or hardware not maintained in good repair.
Throughout Dwelling Unit: Previously finished wall(s) in the public area of the property is not maintained in good repair.
Throughout Dwelling Unit: The electrical connections are not maintained in good working order.
Throughout Dwelling Unit: The property is not being kept free of pests.
Throughout Dwelling Unit: The ventilation system or unit is not regularly cleaned.
Flagged Aug 26, 2024
8 deficiencies
Order Issued Property Standards - City file 24 236675 PRS 00 IV
The stairs and/or other appurtenant attachments and/or their supporting structural members are not maintained in good repair.
Stairway: The light standard(s) supporting artificial light is not kept in a safe and clean condition.Namely, there are a number of light fixures in the stairwells that are not in a clean and sanitary condition.
Stairway: The surface of a window is not kept reasonably clean.Namely, a number of windows and window sills in the stairwell are not being kept clean.
Stairway: The treads and/or other appurtenant attachments and/or their supporting structural members are not maintained in good repair.Namely, the paint on the treads and landings in the stairwells is peeling throughout.
Stairway - South: Ceiling not maintained free of holes, cracks, damaged and deteriorated materials.Namely, there is ceiling damage in the stairwell throughout.
Stairway - South: Exterior door, window, skylight or basement hatchway not maintained in good repair.Namely, the exterior door and the frame in the South stairwell has peeling paint and is not maintained.
Stairway - South: Wall(s) not maintained free of holes, cracks, damaged and deteriorated materials.Namely, there is wall damage on the walls and around the windows in the stairwell.
Throughout Building: The property is not maintained and/or kept clean in accordance with the standards.Namely, the stairwells have accumulations of dirt, stains, and dust as well as cobwebs around light fixtures, under the radiators, and around the steps.
Inspections with no listed deficiencies (18)
Nov 9, 2025
Property Standards
City file 25 251515 PRS 00 IR
Sep 23, 2025
Property Standards
City file 25 229689 PRS 00 IR
Sep 9, 2025
Property Standards
City file 25 222973 PRS 00 IR
Sep 6, 2025
Property Standards
City file 25 221447 PRS 00 IR
Aug 25, 2025
Zoning
City file 25 215340 ZON 00 IR
Jul 16, 2025
Property Standards
City file 25 195071 PRS 00 IR
Jun 16, 2025
Property Standards
City file 25 178330 PRS 00 IR
Jun 9, 2025
Property Standards
City file 25 174453 PRS 00 IR
May 8, 2025
Waste
City file 25 156377 WST 00 IR
Dec 4, 2024
Property Standards
City file 24 246554 PRS 00 IR
Dec 4, 2024
Property Standards
City file 24 246553 PRS 00 IR
Aug 26, 2024
Property Standards
City file 24 203920 PRS 00 IR
Jul 15, 2024
Property Standards
City file 24 180557 PRS 00 IR
Jul 11, 2024
Property Standards
City file 24 178985 PRS 00 IR
Jul 4, 2024
Property Standards
City file 24 174977 PRS 00 IR
Jun 5, 2024
Property Standards
City file 24 160183 PRS 00 IR
Apr 20, 2024
Adequate Heat
City file 24 138502 HEA 00 IR
Apr 17, 2024
Adequate Heat
City file 24 137202 HEA 00 IR
Building facts
Basic details from the City registration record, including units, services, utilities, safety features, and management.
Registration details
These details come from City records and may need confirmation with the landlord or the City.
The City registration record lists this building as registered in 2017.
What type of property is this?
This is a privately owned rental building.
When was this building built and how big is it?
This building has 110 units across 8 storeys. It was built in 1961.
What was the RentSafeTO score during previous evaluations?
- • 2025-07-09, RentSafeTO score: 92.
- • 2023-07-31, RentSafeTO score: 87.
What parking options are available?
The building offers the following parking options: Underground Garage, Ground Level Garage, Garage accessible thru buildg.
Is visitor parking available?
Yes, free visitor parking is available.
How many accessible parking spaces are there?
There are 98 accessible parking spaces available.
Is there a laundry room?
Yes, a laundry room is available. It is located on the Basement. There are 10 machines available. Hours: 8:00 - 10:00.
Are storage lockers available?
Yes, storage lockers are available for residents.
Do units have balconies?
Yes, units in this building have balconies.
What type of air conditioning is provided?
No building-wide air conditioning is provided.
How is the building heated?
The building uses Hot Water heating.
What kind of windows are installed?
The building is equipped with Double Pane windows.
How many elevators are there?
There are 2 elevators in the building. The status is: Replaced.
Does the building have a fire safety plan?
Yes, the building has a fire alarm system and an approved fire safety plan.
Is there a sprinkler system?
Yes, the building has a sprinkler system, and test records are on file.
Does the building have emergency power?
No, this building does not have emergency power.
Is there an exterior fire escape?
No, there is no exterior fire escape.
Is there an intercom system?
Yes, the building has an intercom system for entry.
Is the building entrance accessible?
No, the building entrance is not listed as barrier-free.
Are there garbage chutes?
Yes, the building is equipped with garbage chutes.
What waste facilities are available?
The building provides: Recycling bins.
Are utilities metered separately?
Hydro is metered separately for each unit.
Is there a cooling room?
No, there is no designated cooling room.
Are pets allowed?
Yes, pets are allowed.
Is this a non-smoking building?
No, this is not a non-smoking building.
Who manages the building?
This building is managed by Eldebron Holdings Limited.
I have a problem in my apartment. What can I do?
Start by talking to your landlord or property owner. Whenever possible, submit your service request in writing. This can cover issues like plumbing problems, leaking ceilings, pests, lack of heat or water, or problems in common areas.
Landlords are required to respond promptly. For urgent issues—such as problems with electricity, gas, heat, water, or security—they must respond within 24 hours. For non-urgent issues, they have up to seven days to address the problem.
If your landlord doesn't respond or resolve the issue, you can contact 311 Toronto to create a service request. The city can then investigate under the RentSafeTO program. You can submit your request by phone, using the 311 mobile app, via the 311 website, or by email at 311@toronto.ca. For more information about service requests, complaints, and investigations, visit the City of Toronto's RentSafeTO for Tenants page.
After you report to 311, a bylaw enforcement officer may reach out for additional details, such as photos or a copy of your written request to the landlord. For urgent complaints, the city aims to respond within 24 hours; for non-urgent complaints, response time is typically 5–10 days. The officer can issue a Notice of Violation or Order to Comply. If the landlord still fails to act, the city can escalate the situation, including fines, court action, or performing remedial work with costs added to the property.
About this data
Where this information comes from, what it can tell you, and what it cannot.
RentSafeTO.com is an independent website and is not affiliated with, endorsed by, or operated by the City of Toronto. Data is sourced from City of Toronto open data and public RentSafeTO records, and may be incomplete, delayed, or changed after publication.
This website does not contain tenant reviews, does not provide legal advice, and may not reflect every issue in a building. Always verify information with official City of Toronto sources before making housing decisions.
Contains information licensed under the Open Government Licence - Toronto. Special thanks to the City of Toronto, Municipal Licensing & Standards, and the Open Data team for making this public information available.