Inspected on Sep 11, 2025
52 NEPTUNE DR Report
This is a 12-unit building in Englemount-Lawrence with a RentSafeTO score of 86/100, which means satisfactory. City investigation data lists 7 open deficiencies across 2 investigation records.
These are City of Toronto records, not tenant reviews. Some issues may have been repaired since the latest update.
- Score
- 86
- Status
- 🟢 Satisfactory
- Units
- 12
- Property type
- privately-owned building
RentSafeTO scorecard
On Sep 11, 2025, City of Toronto's RentSafeTO team evaluated this building. It scored 86 out of 100. The City data lists 37 evaluated areas for this inspection. Scores are 1 to 3 when inspected: 3 means no bylaw violations were observed, 2 means minor violations were observed, and 1 means significant violations were observed. Items scored 0 are shown as not inspected.
Questions for the landlord
12 to ask about
These inspection items scored below 3 out of 3. Ask whether they have been repaired since the City inspection.
Parking Areas
Electrical Safety Plan
Building Exterior
Balcony Guards
Exterior Walkways
Exterior Doors
Hallway Walls & Ceiling
Hallway Floors
Stairwell Condition
Stairwell Steps
Handrail Maintenance
Building Cleanliness
Scored 3 out of 3
24 scored 3
These inspection areas scored 3 out of 3 in the latest RentSafeTO evaluation.
Show 3 out of 3 scores (24)These scores are included for context, but questions are shown first.
Exterior Grounds
Storm Drainage
Windows
Exterior Storage
Intercom System
Emergency Contact Sign
Lobby Walls & Ceiling
Lobby Floors
Laundry Room
Mail Receptacles
Interior Lighting
Electrical Services
Stairwell Lighting
Handrail Safety
Abandoned Equipment
Graffiti Control
Pest Control
Tenant Notification Board
Pest Control Log
Maintenance Log
Cleaning Log
Vital Service Plan
State of Good Repair Plan
Tenant Service Request Log
City investigation records
These records come from City of Toronto's Municipal Licensing & Standards division. Open deficiencies are shown first so you can see what may still need repair.
Investigation summary
A deficiency is a problem a City of Toronto inspector documented, such as damaged stairs, walls, windows, waste areas, or safety equipment.
- Open deficiencies
- 7
- Resolved deficiencies
- 1
City data lists 7 open deficiencies across 2 investigation records. The latest listed date is Sep 10, 2025.
Flagged Sep 10, 2025
1 deficiency
Order Issued Property Standards - City file 25 237481 PRS 00 IV
Laundry Room: All provided laundry, recreation and other ancillary rooms, and the facilities, amenities and associated equipment for the rooms, shall be kept clean and maintained in a safe condition and in good repair.Namely, the dryer located in the laundry room appears to be in disrepair.
Flagged Sep 8, 2025
6 deficiencies
Order Issued Property Standards - City file 25 242482 PRS 00 IV
Bathroom: Every wall and ceiling shall be maintained clean and free of holes, cracks and damaged and deteriorated surface material, and each repair shall be finished to reasonably match the existing walls or ceilings.Namely, the tiles and ceiling in the bathroom are deteriorated and in disrepair.
Bathroom - Light Fixture: All standards supporting artificial lights, lighting and the connections to lighting shall be kept in a safe and clean condition, in good repair and in good working order.Namely, the ceiling light fixture in the bathroom is rusted and does not appear to be in good working order.
Bathroom - Vanity: The supplied facility in or on the property is not constructed, installed and/or maintained so that it will function safely and effectively.Namely, the countertop in the bathroom is damaged and the caulking is deteriorated.
Entranceway - Floor: Every floor, stair, landing and every appurtenance, surface covering and finish attached toor laid upon it shall be maintained so as to properly perform its intended function and be reasonably smooth and level.Namely, the floor tiles located near the front entrance of the dwelling is cracked and in disrepair.
Kitchen: Every wall and ceiling shall be maintained clean and free of holes, cracks and damaged and deteriorated surface material, and each repair shall be finished to reasonably match the existing walls or ceilings.Namely, the wall behind the cupboard in the kitchen is damaged and deteriorated.
Living Room: Every wall and ceiling shall be maintained clean and free of holes, cracks and damaged and deteriorated surface material, and each repair shall be finished to reasonably match the existing walls or ceilings.Namely, the walls, baseboards, and ceiling in the entranceway and the living room have holes, damaged and deteriorated surfaces, and peeling paint.
Resolved deficiencies (1)
Flagged Jan 16, 2026
1 deficiency
Notice Issued Snow and Ice - City file 26 105813 SNI 00 IV
Exterior: The owner or occupant of a property must clear steps, landings, walks, driveways, parking spaces, ramps and similar areas of a yard of snow and ice within 24 hours of a snowfall in order to provide safe access and egress for persons and vehicles.
Inspections with no listed deficiencies (5)
Jan 29, 2026
Snow and Ice
City file 26 110384 SNI 00 IR
Jan 16, 2026
Snow and Ice
City file 26 105784 SNI 00 IR
Sep 10, 2025
Property Standards
City file 25 223566 PRS 00 IR
Sep 8, 2025
Property Standards
City file 25 222289 PRS 00 IR
Jul 16, 2024
Property Standards
City file 24 181336 PRS 00 IR
Building facts
Basic details from the City registration record, including units, services, utilities, safety features, and management.
Registration details
These details come from City records and may need confirmation with the landlord or the City.
The City registration record lists this building as registered in 2017.
What type of property is this?
This is a privately owned rental building.
When was this building built and how big is it?
This building has 12 units across 3 storeys. It was built in 1960.
What was the RentSafeTO score during previous evaluations?
- • 2025-09-11, RentSafeTO score: 85.
- • 2023-08-24, RentSafeTO score: 83.
What parking options are available?
The building offers the following parking options: Ground Level Garage, Surface Parking.
Is visitor parking available?
Yes, free visitor parking is available.
How many accessible parking spaces are there?
There are 12 accessible parking spaces available.
Is there a laundry room?
Yes, a laundry room is available. It is located on the Basement. There are 2 machines available. Hours: 9AM - 5PM.
Are storage lockers available?
No, storage lockers are not available.
Do units have balconies?
Yes, units in this building have balconies.
What type of air conditioning is provided?
No building-wide air conditioning is provided.
How is the building heated?
The building uses Hot Water heating.
What kind of windows are installed?
The building is equipped with Double Pane windows.
How many elevators are there?
There are 0 elevators in the building.
Does the building have a fire safety plan?
Yes, the building has a fire alarm system and an approved fire safety plan.
Is there a sprinkler system?
No sprinkler system is listed.
Does the building have emergency power?
No, this building does not have emergency power.
Is there an exterior fire escape?
No, there is no exterior fire escape.
Is there an intercom system?
Yes, the building has an intercom system for entry.
Is the building entrance accessible?
No, the building entrance is not listed as barrier-free.
Are there garbage chutes?
No, the building does not have garbage chutes.
What waste facilities are available?
The building provides: Green Bin / Organics.
Are utilities metered separately?
Hydro is metered separately for each unit.
Is there a cooling room?
No, there is no designated cooling room.
Are pets allowed?
Yes, pets are allowed, but with restrictions: Domestic pets - no fish & no aquariums.
Is this a non-smoking building?
No, this is not a non-smoking building.
Who manages the building?
This building is managed by Dash Property Management.
I have a problem in my apartment. What can I do?
Start by talking to your landlord or property owner. Whenever possible, submit your service request in writing. This can cover issues like plumbing problems, leaking ceilings, pests, lack of heat or water, or problems in common areas.
Landlords are required to respond promptly. For urgent issues—such as problems with electricity, gas, heat, water, or security—they must respond within 24 hours. For non-urgent issues, they have up to seven days to address the problem.
If your landlord doesn't respond or resolve the issue, you can contact 311 Toronto to create a service request. The city can then investigate under the RentSafeTO program. You can submit your request by phone, using the 311 mobile app, via the 311 website, or by email at 311@toronto.ca. For more information about service requests, complaints, and investigations, visit the City of Toronto's RentSafeTO for Tenants page.
After you report to 311, a bylaw enforcement officer may reach out for additional details, such as photos or a copy of your written request to the landlord. For urgent complaints, the city aims to respond within 24 hours; for non-urgent complaints, response time is typically 5–10 days. The officer can issue a Notice of Violation or Order to Comply. If the landlord still fails to act, the city can escalate the situation, including fines, court action, or performing remedial work with costs added to the property.
About this data
Where this information comes from, what it can tell you, and what it cannot.
RentSafeTO.com is an independent website and is not affiliated with, endorsed by, or operated by the City of Toronto. Data is sourced from City of Toronto open data and public RentSafeTO records, and may be incomplete, delayed, or changed after publication.
This website does not contain tenant reviews, does not provide legal advice, and may not reflect every issue in a building. Always verify information with official City of Toronto sources before making housing decisions.
Contains information licensed under the Open Government Licence - Toronto. Special thanks to the City of Toronto, Municipal Licensing & Standards, and the Open Data team for making this public information available.