Inspected on Jul 23, 2024
500 GILBERT AVE Report
This is a 29-unit building in Caledonia-Fairbank with a RentSafeTO score of 75/100, which means needs improvements. City investigation data lists 4 open deficiencies across 2 investigation records.
These are City of Toronto records, not tenant reviews. Some issues may have been repaired since the latest update.
- Score
- 75
- Status
- 🟡 Needs Improvements
- Units
- 29
- Property type
- privately-owned building
RentSafeTO scorecard
On Jul 23, 2024, City of Toronto's RentSafeTO team evaluated this building. It scored 75 out of 100. The City data lists 37 evaluated areas for this inspection. Scores are 1 to 3 when inspected: 3 means no bylaw violations were observed, 2 means minor violations were observed, and 1 means significant violations were observed. Items scored 0 are shown as not inspected.
Questions for the landlord
19 to ask about
These inspection items scored below 3 out of 3. Ask whether they have been repaired since the City inspection.
Building Exterior
Windows
Handrail Safety
Tenant Notification Board
Vital Service Plan
Electrical Safety Plan
State of Good Repair Plan
Fencing
Exterior Walkways
Lobby Walls & Ceiling
Lobby Floors
Exterior Doors
Parking Areas
Hallway Walls & Ceiling
Hallway Floors
Interior Lighting
Stairwell Condition
Stairwell Steps
Handrail Maintenance
Scored 3 out of 3
17 scored 3
These inspection areas scored 3 out of 3 in the latest RentSafeTO evaluation.
Show 3 out of 3 scores (17)These scores are included for context, but questions are shown first.
Exterior Grounds
Storm Drainage
Exterior Storage
Intercom System
Emergency Contact Sign
Laundry Room
Mail Receptacles
Storage Areas
Stairwell Lighting
Abandoned Equipment
Graffiti Control
Building Cleanliness
Pest Control
Pest Control Log
Maintenance Log
Cleaning Log
Tenant Service Request Log
City investigation records
These records come from City of Toronto's Municipal Licensing & Standards division. Open deficiencies are shown first so you can see what may still need repair.
Investigation summary
A deficiency is a problem a City of Toronto inspector documented, such as damaged stairs, walls, windows, waste areas, or safety equipment.
- Open deficiencies
- 4
- Resolved deficiencies
- 0
City data lists 4 open deficiencies across 2 investigation records. The latest listed date is Jan 4, 2025.
Investigation status and deficiency status can differ in City data; this page shows deficiency rows marked Open first.
Flagged Jan 4, 2025
1 deficiency
Order Issued Property Standards - City file 25 105604 PRS 00 IV
Lobby - Mail Room: Mailbox or mail receptacle is not maintained in good repair.Namely: mailbox slot for unit 107 is damaged and unable to be secured.
Flagged Jul 23, 2024
3 deficiencies
Order Issued Property Standards - City file 24 186085 PRS 00 IV
Stairway: Guard is less than 1,070 millimetres high.
Stairway: Required guard does not prevent the passage of a spherical object having a diameter of 100 millimetres
Stairway: The required guard has members, attachments or openings that will facilitate climbing.
Inspections with no listed deficiencies (13)
Sep 9, 2025
Property Standards
City file 25 222814 PRS 00 IR
May 6, 2025
Property Standards
City file 25 155278 PRS 00 IR
May 5, 2025
Property Standards
City file 25 154066 PRS 00 IR
May 3, 2025
Property Standards
City file 25 153333 PRS 00 IR
May 1, 2025
Property Standards
City file 25 152041 PRS 00 IR
Apr 28, 2025
Property Standards
City file 25 150059 PRS 00 IR
Mar 13, 2025
Property Standards
City file 25 128389 PRS 00 IR
Feb 28, 2025
Property Standards
City file 25 123037 PRS 00 IR
Jan 4, 2025
Property Standards
City file 25 100873 PRS 00 IR
Nov 8, 2024
Property Standards
City file 24 236742 PRS 00 IR
Nov 8, 2024
Property Standards
City file 24 236739 PRS 00 IR
Jul 23, 2024
Property Standards
City file 24 186018 PRS 00 IR
Jul 19, 2024
Property Standards
City file 24 183927 PRS 00 IR
Building facts
Basic details from the City registration record, including units, services, utilities, safety features, and management.
Registration details
These details come from City records and may need confirmation with the landlord or the City.
The City registration record lists this building as registered in 2017.
What type of property is this?
This is a privately owned rental building.
When was this building built and how big is it?
This building has 29 units across 3 storeys. It was built in 1960.
What was the RentSafeTO score during previous evaluations?
- • 2024-07-23, RentSafeTO score: 75.
What parking options are available?
The building offers the following parking options: Surface Parking.
Is visitor parking available?
Yes, free visitor parking is available.
Is there a laundry room?
Yes, a laundry room is available. It is located on the Basement. There are 6 machines available. Hours: 8:00 AM-10:00 PM.
Are storage lockers available?
Yes, storage lockers are available for residents.
Do units have balconies?
No, units in this building do not have balconies.
What type of air conditioning is provided?
No building-wide air conditioning is provided.
How is the building heated?
The building uses Hot Water heating.
What kind of windows are installed?
The building is equipped with Double Pane windows.
How many elevators are there?
There are 0 elevators in the building.
Does the building have a fire safety plan?
Yes, the building has a fire alarm system and an approved fire safety plan.
Is there a sprinkler system?
No sprinkler system is listed.
Does the building have emergency power?
No, this building does not have emergency power.
Is there an exterior fire escape?
No, there is no exterior fire escape.
Is there an intercom system?
Yes, the building has an intercom system for entry.
Is the building entrance accessible?
No, the building entrance is not listed as barrier-free.
Are there garbage chutes?
No, the building does not have garbage chutes.
Where is garbage stored?
Garbage storage is available outdoors.
What waste facilities are available?
The building provides: Green Bin / Organics.
Is there a cooling room?
No, there is no designated cooling room.
Are pets allowed?
Yes, pets are allowed.
Is this a non-smoking building?
Yes, this is a non-smoking building.
Who manages the building?
This building is managed by Eichler Gilbert Properties Ltd..
I have a problem in my apartment. What can I do?
Start by talking to your landlord or property owner. Whenever possible, submit your service request in writing. This can cover issues like plumbing problems, leaking ceilings, pests, lack of heat or water, or problems in common areas.
Landlords are required to respond promptly. For urgent issues—such as problems with electricity, gas, heat, water, or security—they must respond within 24 hours. For non-urgent issues, they have up to seven days to address the problem.
If your landlord doesn't respond or resolve the issue, you can contact 311 Toronto to create a service request. The city can then investigate under the RentSafeTO program. You can submit your request by phone, using the 311 mobile app, via the 311 website, or by email at 311@toronto.ca. For more information about service requests, complaints, and investigations, visit the City of Toronto's RentSafeTO for Tenants page.
After you report to 311, a bylaw enforcement officer may reach out for additional details, such as photos or a copy of your written request to the landlord. For urgent complaints, the city aims to respond within 24 hours; for non-urgent complaints, response time is typically 5–10 days. The officer can issue a Notice of Violation or Order to Comply. If the landlord still fails to act, the city can escalate the situation, including fines, court action, or performing remedial work with costs added to the property.
About this data
Where this information comes from, what it can tell you, and what it cannot.
RentSafeTO.com is an independent website and is not affiliated with, endorsed by, or operated by the City of Toronto. Data is sourced from City of Toronto open data and public RentSafeTO records, and may be incomplete, delayed, or changed after publication.
This website does not contain tenant reviews, does not provide legal advice, and may not reflect every issue in a building. Always verify information with official City of Toronto sources before making housing decisions.
Contains information licensed under the Open Government Licence - Toronto. Special thanks to the City of Toronto, Municipal Licensing & Standards, and the Open Data team for making this public information available.