Inspected on Sep 11, 2025
50 NEPTUNE DR Report
This is a 12-unit building in Englemount-Lawrence with a RentSafeTO score of 89/100, which means satisfactory. City investigation data lists 18 open deficiencies across 4 investigation records.
These are City of Toronto records, not tenant reviews. Some issues may have been repaired since the latest update.
- Score
- 89
- Status
- 🟢 Satisfactory
- Units
- 12
- Property type
- privately-owned building
RentSafeTO scorecard
On Sep 11, 2025, City of Toronto's RentSafeTO team evaluated this building. It scored 89 out of 100. The City data lists 37 evaluated areas for this inspection. Scores are 1 to 3 when inspected: 3 means no bylaw violations were observed, 2 means minor violations were observed, and 1 means significant violations were observed. Items scored 0 are shown as not inspected.
Questions for the landlord
8 to ask about
These inspection items scored below 3 out of 3. Ask whether they have been repaired since the City inspection.
Electrical Safety Plan
Exterior Grounds
Windows
Exterior Walkways
Laundry Room
Parking Areas
Stairwell Steps
Building Cleanliness
Scored 3 out of 3
28 scored 3
These inspection areas scored 3 out of 3 in the latest RentSafeTO evaluation.
Show 3 out of 3 scores (28)These scores are included for context, but questions are shown first.
Storm Drainage
Building Exterior
Balcony Guards
Exterior Storage
Intercom System
Emergency Contact Sign
Lobby Walls & Ceiling
Lobby Floors
Mail Receptacles
Exterior Doors
Hallway Walls & Ceiling
Hallway Floors
Interior Lighting
Electrical Services
Stairwell Condition
Stairwell Lighting
Handrail Safety
Handrail Maintenance
Abandoned Equipment
Graffiti Control
Pest Control
Tenant Notification Board
Pest Control Log
Maintenance Log
Cleaning Log
Vital Service Plan
State of Good Repair Plan
Tenant Service Request Log
City investigation records
These records come from City of Toronto's Municipal Licensing & Standards division. Open deficiencies are shown first so you can see what may still need repair.
Investigation summary
A deficiency is a problem a City of Toronto inspector documented, such as damaged stairs, walls, windows, waste areas, or safety equipment.
- Open deficiencies
- 18
- Resolved deficiencies
- 19
City data lists 18 open deficiencies across 4 investigation records. The latest listed date is Nov 14, 2025.
Investigation status and deficiency status can differ in City data; this page shows deficiency rows marked Open first.
Flagged Nov 14, 2025
4 deficiencies
Order Issued Property Standards - City file 25 255116 PRS 00 IV
Dwelling unit window that is capable of being opened has screen that is not maintained in good repair and free from defects or missing components.Some of the screen windows have holes or are states of disrepair.
Exterior window(s) with broken/cracked glass.Windows are either cracked or shattered
The exterior walls and their components are not being maintained free from loose or unsecured objects or materials.Spalling Brick Work loose/ Missing Mortar
The exterior walls and their components are not being maintained in good repair.Exterior wall Bricks have spalling and are missing mortar between the bricks
Flagged Oct 8, 2025
6 deficiencies
Order Issued Property Standards - City file 25 252846 PRS 00 IV
Bathroom: Exterior window(s) with broken/cracked glass.
Bedroom: Floor(s) and/or floor covering(s) not maintained free from trip or other hazardous condition.
Kitchen: The floor and every appurtenance, surface cover and finish is not maintained.
Kitchen: The kitchen fixture(s) and/or fitting is not maintained in good repair and good working order.
Living Room: Exterior door, window, skylight or basement hatchway not maintained in good repair.
Living Room: The surface of a window is not kept reasonably clean
Flagged Sep 25, 2025
5 deficiencies
Order Issued Property Standards - City file 25 237851 PRS 00 IV
Bedroom - Window: All windows capable of being opened and all exterior doors shall be free from defective hardware and be capable of being locked or otherwise secured from inside the building.Namely, the window in the bedroom has a defective locking mechanism.
Throughout Dwelling Unit: All repairs shall be made in a good workmanlike manner with materials that are suitable and sufficient for the purpose and free from defects.Namely, the previous repairs to the kitchen cabinet and the floors are not done in a good workmanlike manner using materials that are not suitable for the repair(s). Further, a previous repair on the hallway ceiling has not been properly refinished.
Throughout Dwelling Unit: Every wall and ceiling shall be maintained clean and free of holes, cracks and damaged and deteriorated surface material, and each repair shall be finished to reasonably match the existing walls or ceilings.Namely, there are cracks and peeling paint on the walls and ceilings in a number of areas throughout the dwelling including but not limited to the windowsills, the radiator in the bathroom, the bathroom ceiling, the living room, both bedrooms, and the door frame in the primary bedroom.
Throughout Dwelling Unit - Floor: Floors and floor coverings shall be maintained free from any trip or other hazardous condition and shall be kept in a clean and sanitary condition and free from holes, stains, rubbish and debris. Namely, the floor in the kitchen and hallway have areas that are in disrepair and the threshold is missing in the closet.
Throughout Dwelling Unit - Window: All exterior doors, windows, skylights and basement hatchways, including storm and screen doors and storm windows, shall be maintained in good repair and free from defects and missing components.Namely, the windows in the kitchen and the bedroom are defective and showing signs of leakage.
Flagged Feb 27, 2024
3 deficiencies
Order Issued Property Standards - City file 24 154627 PRS 00 IV
Side Of Building: In a dwelling unit, a window located more than 2,000 millimetres above grade opens within 1,500 millimetres of the floor not leading to a balcony does not employ a controlled sash operation to restrict, when engaged, the opening of the operable sash to not more than 100 millimetres.
South Side of Building: The exterior walls and their components are not being maintained in good repair. Mortar mission from bricks in and around window sills.
West Side of Building: Exterior window(s) with broken/cracked glass.
Resolved deficiencies (19)
Flagged Jan 16, 2026
1 deficiency
Notice Issued Snow and Ice - City file 26 105814 SNI 00 IV
Exterior: The owner or occupant of a property must clear steps, landings, walks, driveways, parking spaces, ramps and similar areas of a yard of snow and ice within 24 hours of a snowfall in order to provide safe access and egress for persons and vehicles.
Flagged Sep 25, 2025
1 deficiency
Order Issued Property Standards - City file 25 237851 PRS 00 IV
Kitchen - Cupboards: Every cupboard, kitchen fixture, fitting and supplied appliance shall be maintained in good repair and good working order.Namely, The kitchen cupboards have missing hardware, are damaged/chipped, are misaligned, and the cupboard shelves are bending.
Flagged Feb 27, 2024
10 deficiencies
Order Issued Property Standards - City file 24 154780 PRS 00 IV
Entrance doors: The floor and every appurtenance, surface cover and finish is not maintained. Mats at entrance doors are dirty and worn out.
1st Floor - At South entrance: Interior lighting fixtures or lamps are not maintained. Broken shade on light fixture
1st Floor - Laundry Room: The floor and every appurtenance, surface cover, and finish is not maintained. Broken tiles by entrance to laundry room
3rd Floor: The electrical fixtures are not maintained in good working order. Exit sign not secured to ceiling
South Side of Building: Exterior door has defective hardware. Main entrance door not latching
Throughout Building: Ceiling not maintained free of holes, cracks, damaged and deteriorated materials.
Throughout Building: Lighting in a service hallway is provided at less than 50 lux.
Throughout Building: The lighting fixture is not maintained in a clean condition.
Throughout Building: Wall(s) not maintained free of holes, cracks, damaged and deteriorated materials.
Throughout Building - Steps on stairs: Previously finished surface(s) in the public area of the property is not maintained in good repair.
Flagged Feb 27, 2024
6 deficiencies
Order Issued Property Standards - City file 24 154627 PRS 00 IV
North - North entrance: Exterior walkway not maintained.
Throughout Building: Dwelling unit window that is capable of being opened has screen that is not maintained in good repair and free from defects or missing components.
Throughout Building: The (verandah, porch, deck, loading dock, ramp, balcony, fire escape or other similar structure, and/or other appurtenant attachment) and/or the supporting structural member is not maintained in good repair. Balcony slabs require repainting, as well as the ceiling of balconies.
Throughout Building: The protective/decorative finish on the exterior surfaces is not being maintained in good repair. Peeling Paint Throughout
Throughout Property: Exterior yard surface and/or similar areas not maintained: Paved surfaces
West Side of Building: The electrical fixtures are not maintained in a safe and complete condition. Exterior light with extension cord hanging
Flagged Feb 27, 2024
1 deficiency
Notice Issued Waste - City file 24 153147 WST 00 IV
East Side of Building - Along side of building and parking lot: Owner of land failed to clean and clear refuse that has been thrown, placed, dumped, or deposited, including but not limited to:leaves and other debris
Inspections with no listed deficiencies (17)
Jan 29, 2026
Snow and Ice
City file 26 110379 SNI 00 IR
Jan 16, 2026
Snow and Ice
City file 26 105781 SNI 00 IR
Nov 14, 2025
Property Standards
City file 25 254282 PRS 00 IR
Oct 8, 2025
Property Standards
City file 25 237219 PRS 00 IR
Sep 25, 2025
Property Standards
City file 25 230414 PRS 00 IR
Oct 9, 2024
Adequate Heat
City file 24 223899 HEA 00 IR
Jul 16, 2024
Property Standards
City file 24 181341 PRS 00 IR
May 27, 2024
Property Standards
City file 24 154450 PRS 00 IR
May 27, 2024
Property Standards
City file 24 154446 PRS 00 IR
May 27, 2024
Property Standards
City file 24 154438 PRS 00 IR
Feb 27, 2024
Zoning
City file 24 119506 ZON 00 IR
Feb 27, 2024
Property Standards
City file 24 119505 PRS 00 IR
Feb 27, 2024
Property Standards
City file 24 119504 PRS 00 IR
Feb 27, 2024
Property Standards
City file 24 119503 PRS 00 IR
Feb 27, 2024
Property Standards
City file 24 119502 PRS 00 IR
Feb 27, 2024
Fence
City file 24 119501 FEN 00 IR
Feb 27, 2024
Waste
City file 24 119500 WST 00 IR
Building facts
Basic details from the City registration record, including units, services, utilities, safety features, and management.
Registration details
These details come from City records and may need confirmation with the landlord or the City.
The City registration record lists this building as registered in 2017.
What type of property is this?
This is a privately owned rental building.
When was this building built and how big is it?
This building has 12 units across 3 storeys. It was built in 1960.
What was the RentSafeTO score during previous evaluations?
- • 2025-09-11, RentSafeTO score: 89.
- • 2023-07-28, RentSafeTO score: 66.
What parking options are available?
The building offers the following parking options: Ground Level Garage, Surface Parking.
Is visitor parking available?
Yes, free visitor parking is available.
How many accessible parking spaces are there?
There are 12 accessible parking spaces available.
Is there a laundry room?
Yes, a laundry room is available. It is located on the Basement. There are 2 machines available. Hours: 9AM - 5PM.
Are storage lockers available?
No, storage lockers are not available.
Do units have balconies?
Yes, units in this building have balconies.
What type of air conditioning is provided?
No building-wide air conditioning is provided.
How is the building heated?
The building uses Hot Water heating.
What kind of windows are installed?
The building is equipped with Double Pane windows.
How many elevators are there?
There are 0 elevators in the building.
Does the building have a fire safety plan?
Yes, the building has a fire alarm system and an approved fire safety plan.
Is there a sprinkler system?
No sprinkler system is listed.
Does the building have emergency power?
No, this building does not have emergency power.
Is there an exterior fire escape?
No, there is no exterior fire escape.
Is there an intercom system?
Yes, the building has an intercom system for entry.
Is the building entrance accessible?
No, the building entrance is not listed as barrier-free.
Are there garbage chutes?
No, the building does not have garbage chutes.
Where is garbage stored?
Garbage storage is available indoors.
What waste facilities are available?
The building provides: Green Bin / Organics.
Are utilities metered separately?
Hydro is metered separately for each unit.
Is there a cooling room?
No, there is no designated cooling room.
Are pets allowed?
Yes, pets are allowed, but with restrictions: Domestic pets - no fish & no aquariums.
Is this a non-smoking building?
No, this is not a non-smoking building.
Who manages the building?
This building is managed by Dash Property Management.
I have a problem in my apartment. What can I do?
Start by talking to your landlord or property owner. Whenever possible, submit your service request in writing. This can cover issues like plumbing problems, leaking ceilings, pests, lack of heat or water, or problems in common areas.
Landlords are required to respond promptly. For urgent issues—such as problems with electricity, gas, heat, water, or security—they must respond within 24 hours. For non-urgent issues, they have up to seven days to address the problem.
If your landlord doesn't respond or resolve the issue, you can contact 311 Toronto to create a service request. The city can then investigate under the RentSafeTO program. You can submit your request by phone, using the 311 mobile app, via the 311 website, or by email at 311@toronto.ca. For more information about service requests, complaints, and investigations, visit the City of Toronto's RentSafeTO for Tenants page.
After you report to 311, a bylaw enforcement officer may reach out for additional details, such as photos or a copy of your written request to the landlord. For urgent complaints, the city aims to respond within 24 hours; for non-urgent complaints, response time is typically 5–10 days. The officer can issue a Notice of Violation or Order to Comply. If the landlord still fails to act, the city can escalate the situation, including fines, court action, or performing remedial work with costs added to the property.
About this data
Where this information comes from, what it can tell you, and what it cannot.
RentSafeTO.com is an independent website and is not affiliated with, endorsed by, or operated by the City of Toronto. Data is sourced from City of Toronto open data and public RentSafeTO records, and may be incomplete, delayed, or changed after publication.
This website does not contain tenant reviews, does not provide legal advice, and may not reflect every issue in a building. Always verify information with official City of Toronto sources before making housing decisions.
Contains information licensed under the Open Government Licence - Toronto. Special thanks to the City of Toronto, Municipal Licensing & Standards, and the Open Data team for making this public information available.