Inspected on Jul 11, 2024
49 MUTUAL ST Report
This is a 20-unit building in Downtown Yonge East with a RentSafeTO score of 83/100, which means needs improvements. City investigation data lists 4 open deficiencies across 2 investigation records.
These are City of Toronto records, not tenant reviews. Some issues may have been repaired since the latest update.
- Score
- 83
- Status
- 🟡 Needs Improvements
- Units
- 20
- Property type
- Social Housing building
RentSafeTO scorecard
On Jul 11, 2024, City of Toronto's RentSafeTO team evaluated this building. It scored 83 out of 100. The City data lists 40 evaluated areas for this inspection. Scores are 1 to 3 when inspected: 3 means no bylaw violations were observed, 2 means minor violations were observed, and 1 means significant violations were observed. Items scored 0 are shown as not inspected.
Questions for the landlord
19 to ask about
These inspection items scored below 3 out of 3. Ask whether they have been repaired since the City inspection.
Building Exterior
Graffiti Control
Cleaning Log
Electrical Safety Plan
Windows
Exterior Walkways
Lobby Walls & Ceiling
Interior Storage
Other Amenities
Garbage Room
Elevator Condition
Hallway Walls & Ceiling
Hallway Floors
Interior Lighting
Stairwell Condition
Handrail Maintenance
Building Cleanliness
Tenant Notification Board
Tenant Service Request Log
Scored 3 out of 3
20 scored 3
These inspection areas scored 3 out of 3 in the latest RentSafeTO evaluation.
Show 3 out of 3 scores (20)These scores are included for context, but questions are shown first.
Exterior Grounds
Storm Drainage
Intercom System
Emergency Contact Sign
Lobby Floors
Laundry Room
Mail Receptacles
Exterior Doors
Elevator Maintenance
Ventilation
Electrical Services
Stairwell Steps
Stairwell Lighting
Handrail Safety
Abandoned Equipment
Pest Control
Pest Control Log
Maintenance Log
Vital Service Plan
State of Good Repair Plan
City investigation records
These records come from City of Toronto's Municipal Licensing & Standards division. Open deficiencies are shown first so you can see what may still need repair.
Investigation summary
A deficiency is a problem a City of Toronto inspector documented, such as damaged stairs, walls, windows, waste areas, or safety equipment.
- Open deficiencies
- 4
- Resolved deficiencies
- 4
City data lists 4 open deficiencies across 2 investigation records. The latest listed date is Oct 25, 2024.
Investigation status and deficiency status can differ in City data; this page shows deficiency rows marked Open first.
Flagged Oct 25, 2024
1 deficiency
Order Issued Property Standards - City file 24 231299 PRS 00 IV
Apartment: The property is not being kept free of pests.Namely, mice, evidence of and elimination of the entry points for mice.
Flagged Apr 25, 2024
3 deficiencies
Order Issued Property Standards - City file 24 155611 PRS 00 IV
Dwelling Unit - Hall: The electrical receptacle are not maintained in good working order.
Kitchen: The supplied facility in or on the property is not kept in a satisfactory working condition.Namely: Front right stove burner does not function.
Kitchen: The supplied facility in or on the property is not kept in a satisfactory working condition.Namely: hood range switch assembly is broken and cannot be turned on.
Resolved deficiencies (4)
Flagged Dec 10, 2024
2 deficiencies
Order Issued Property Standards - City file 24 254528 PRS 00 IV
Basement: Previously finished surface(s) have marks, stains, graffiti, smoke damage, painted slogans and/or other defacements.Namely, the ceiling in the basement common room.
Entranceway: The lighting fixture is not maintained in a clean condition.Namely, the lights at the front entrance. Of the 3 lights, 1 is burnt out and a second has the cover falling off.
Flagged Oct 25, 2024
2 deficiencies
Order Issued Property Standards - City file 24 231299 PRS 00 IV
4th Floor: The supplied facility in or on the property is not constructed, installed and/or maintained so that it will function safely and effectively.
Kitchen: The plumbing system is not kept in good working order.Namely, the kitchen sink is draining slowly.
Inspections with no listed deficiencies (27)
Jan 7, 2026
Adequate Heat
City file 26 101625 HEA 00 IR
Dec 5, 2025
Property Standards
City file 25 263112 PRS 00 IR
Nov 13, 2025
Property Standards
City file 25 253262 PRS 00 IR
Sep 30, 2025
Property Standards
City file 25 232764 PRS 00 IR
Sep 29, 2025
Property Standards
City file 25 232609 PRS 00 IR
Sep 25, 2025
Property Standards
City file 25 230736 PRS 00 IR
Sep 18, 2025
Property Standards
City file 25 227190 PRS 00 IR
Aug 24, 2025
Property Standards
City file 25 215190 PRS 00 IR
May 28, 2025
Property Standards
City file 25 166627 PRS 00 IR
Apr 23, 2025
Property Standards
City file 25 148271 PRS 00 IR
Apr 14, 2025
Property Standards
City file 25 144381 PRS 00 IR
Mar 24, 2025
Property Standards
City file 25 134148 PRS 00 IR
Mar 24, 2025
Property Standards
City file 25 134146 PRS 00 IR
Mar 4, 2025
Property Standards
City file 25 124350 PRS 00 IR
Feb 26, 2025
Property Standards
City file 25 122041 PRS 00 IR
Feb 24, 2025
Adequate Heat
City file 25 121205 HEA 00 IR
Feb 24, 2025
Property Standards
City file 25 121204 PRS 00 IR
Dec 10, 2024
Property Standards
City file 24 249070 PRS 00 IR
Nov 22, 2024
Property Standards
City file 24 242357 PRS 00 IR
Nov 22, 2024
Property Standards
City file 24 242082 PRS 00 IR
Nov 22, 2024
Adequate Heat
City file 24 242078 HEA 00 IR
Nov 22, 2024
Property Standards
City file 24 242076 PRS 00 IR
Oct 25, 2024
Property Standards
City file 24 231296 PRS 00 IR
Oct 17, 2024
Adequate Heat
City file 24 227707 HEA 00 IR
Jul 18, 2024
Property Standards
City file 24 183078 PRS 00 IR
May 11, 2024
Property Standards
City file 24 147080 PRS 00 IR
Apr 25, 2024
Property Standards
City file 24 140768 PRS 00 IR
Building facts
Basic details from the City registration record, including units, services, utilities, safety features, and management.
Registration details
These details come from City records and may need confirmation with the landlord or the City.
The City registration record lists this building as registered in 2017.
What type of property is this?
This building is social housing.
When was this building built and how big is it?
This building has 20 units across 4 storeys. It was built in 1918.
What was the RentSafeTO score during previous evaluations?
- • 2024-07-11, RentSafeTO score: 83.
Is visitor parking available?
No, visitor parking is not available.
What amenities does the building have?
Residents have access to: Indoor recreation room.
Is there a laundry room?
Yes, a laundry room is available. It is located on the Basement. There are 4 machines available. Hours: 24 HOURS.
Are storage lockers available?
Yes, storage lockers are available for residents.
Do units have balconies?
No, units in this building do not have balconies.
What type of air conditioning is provided?
Individual unit air conditioning is provided.
How is the building heated?
The building uses Hot Water heating.
What kind of windows are installed?
The building is equipped with Double Pane windows.
How many elevators are there?
There are 1 elevators in the building. The status is: Original.
Does the building have a fire safety plan?
Yes, the building has a fire alarm system and an approved fire safety plan.
Is there a sprinkler system?
Yes, the building has a sprinkler system.
Does the building have emergency power?
No, this building does not have emergency power.
Is there an exterior fire escape?
No, there is no exterior fire escape.
Is there an intercom system?
Yes, the building has an intercom system for entry.
Is the building entrance accessible?
Yes, the building has a barrier-free accessible entrance.
Are there garbage chutes?
No, the building does not have garbage chutes.
Where is garbage stored?
Garbage storage is available indoors.
What waste facilities are available?
The building provides: Green Bin / Organics.
Is there a cooling room?
Yes, there is a designated cooling room.
Are pets allowed?
Yes, pets are allowed.
Is this a non-smoking building?
No, this is not a non-smoking building.
Who manages the building?
This building is managed by Woodgreen Community Housing Inc..
I have a problem in my apartment. What can I do?
Start by talking to your landlord or property owner. Whenever possible, submit your service request in writing. This can cover issues like plumbing problems, leaking ceilings, pests, lack of heat or water, or problems in common areas.
Landlords are required to respond promptly. For urgent issues—such as problems with electricity, gas, heat, water, or security—they must respond within 24 hours. For non-urgent issues, they have up to seven days to address the problem.
If your landlord doesn't respond or resolve the issue, you can contact 311 Toronto to create a service request. The city can then investigate under the RentSafeTO program. You can submit your request by phone, using the 311 mobile app, via the 311 website, or by email at 311@toronto.ca. For more information about service requests, complaints, and investigations, visit the City of Toronto's RentSafeTO for Tenants page.
After you report to 311, a bylaw enforcement officer may reach out for additional details, such as photos or a copy of your written request to the landlord. For urgent complaints, the city aims to respond within 24 hours; for non-urgent complaints, response time is typically 5–10 days. The officer can issue a Notice of Violation or Order to Comply. If the landlord still fails to act, the city can escalate the situation, including fines, court action, or performing remedial work with costs added to the property.
About this data
Where this information comes from, what it can tell you, and what it cannot.
RentSafeTO.com is an independent website and is not affiliated with, endorsed by, or operated by the City of Toronto. Data is sourced from City of Toronto open data and public RentSafeTO records, and may be incomplete, delayed, or changed after publication.
This website does not contain tenant reviews, does not provide legal advice, and may not reflect every issue in a building. Always verify information with official City of Toronto sources before making housing decisions.
Contains information licensed under the Open Government Licence - Toronto. Special thanks to the City of Toronto, Municipal Licensing & Standards, and the Open Data team for making this public information available.