Inspected on Sep 17, 2024
3845 SHEPPARD AVE E Report
This is a 106-unit building in Tam O'Shanter-Sullivan with a RentSafeTO score of 77/100, which means needs improvements. City data lists no active property standards investigations or open deficiencies for this address.
RentSafe and City investigation records are useful starting points, but they do not tell you everything about the building today. If you are considering this address, still ask about repairs, response times, recurring problems, and whether the specific unit has had recent issues.
- Score
- 77
- Status
- 🟡 Needs Improvements
- Units
- 106
- Property type
- privately-owned building
RentSafeTO scorecard
On Sep 17, 2024, City of Toronto's RentSafeTO team evaluated this building. It scored 77 out of 100. The City data lists 46 evaluated areas for this inspection. Scores are 1 to 3 when inspected: 3 means no bylaw violations were observed, 2 means minor violations were observed, and 1 means significant violations were observed. Items scored 0 are shown as not inspected.
Questions for the landlord
28 to ask about
These inspection items scored below 3 out of 3. Ask whether they have been repaired since the City inspection.
Hallway Walls & Ceiling
Abandoned Equipment
Cleaning Log
Electrical Safety Plan
Exterior Grounds
Fencing
Retaining Walls
Building Exterior
Balcony Guards
Windows
Exterior Storage
Exterior Walkways
Lobby Walls & Ceiling
Lobby Floors
Laundry Room
Exterior Doors
Parking Areas
Garbage Room
Hallway Floors
Interior Lighting
Ventilation
Chute Rooms
Stairwell Condition
Stairwell Steps
Stairwell Lighting
Handrail Maintenance
Building Cleanliness
Tenant Notification Board
Scored 3 out of 3
17 scored 3
These inspection areas scored 3 out of 3 in the latest RentSafeTO evaluation.
Show 3 out of 3 scores (17)These scores are included for context, but questions are shown first.
Storm Drainage
Clothing Drop Boxes
Intercom System
Emergency Contact Sign
Interior Storage
Mail Receptacles
Elevator Maintenance
Elevator Condition
Electrical Services
Handrail Safety
Graffiti Control
Pest Control
Pest Control Log
Maintenance Log
Vital Service Plan
State of Good Repair Plan
Tenant Service Request Log
City investigation records
These records come from City of Toronto's Municipal Licensing & Standards division. Open deficiencies are shown first so you can see what may still need repair.
Investigation summary
A deficiency is a problem a City of Toronto inspector documented, such as damaged stairs, walls, windows, waste areas, or safety equipment.
- Open deficiencies
- 0
- Resolved deficiencies
- 3
No open deficiencies listed in City investigation data.
Resolved deficiencies (3)
Flagged May 22, 2025
1 deficiency
Order Issued Property Standards - City file 25 167884 PRS 00 IV
Bathroom: Exterior window not maintained weather-tight.Namely; Both bedroom windows have water leaking from the corners. Windows have been re-chaulked however the leaks continue.
Flagged Apr 29, 2025
1 deficiency
Order Issued Property Standards - City file 25 152111 PRS 00 IV
Elevator: Elevator(s) is not maintained in a clean condition.Namey: The carpet in both elevators is worn and stained.
Flagged Aug 21, 2024
1 deficiency
Order Issued Property Standards - City file 24 202168 PRS 00 IV
Bathroom: The capacity of the system of circuits and electrical outlets is not adequate for the intended use of a roomNamely: The fuse box keeps blowing fuses.
Inspections with no listed deficiencies (14)
Dec 7, 2025
Property Standards
City file 25 263437 PRS 00 IR
Sep 21, 2025
Property Standards
City file 25 228455 PRS 00 IR
Aug 18, 2025
Property Standards
City file 25 212073 PRS 00 IR
May 22, 2025
Property Standards
City file 25 163250 PRS 00 IR
May 12, 2025
Property Standards
City file 25 158239 PRS 00 IR
Apr 29, 2025
Property Standards
City file 25 151320 PRS 00 IR
Mar 24, 2025
Property Standards
City file 25 134141 PRS 00 IR
Feb 20, 2025
Property Standards
City file 25 119180 PRS 00 IR
Oct 10, 2024
Adequate Heat
City file 24 224962 HEA 00 IR
Oct 3, 2024
Zoning
City file 24 221478 ZON 00 IR
Aug 21, 2024
Property Standards
City file 24 201744 PRS 00 IR
Jul 31, 2024
Property Standards
City file 24 191103 PRS 00 IR
Jul 26, 2024
Property Standards
City file 24 188167 PRS 00 IR
Apr 25, 2024
Property Standards
City file 24 140518 PRS 00 IR
Building facts
Basic details from the City registration record, including units, services, utilities, safety features, and management.
Registration details
These details come from City records and may need confirmation with the landlord or the City.
The City registration record lists this building as registered in 2017.
What type of property is this?
This is a privately owned rental building.
When was this building built and how big is it?
This building has 106 units across 10 storeys. It was built in 1969.
What was the RentSafeTO score during previous evaluations?
- • 2024-09-17, RentSafeTO score: 77.
What parking options are available?
The building offers the following parking options: Underground Garage, Garage accessible thru buildg, Surface Parking.
Is visitor parking available?
Yes, free visitor parking is available.
Is bike parking available?
Yes, there are 12 outdoor bike spots.
How many accessible parking spaces are there?
There are 2 accessible parking spaces available.
Is there a laundry room?
Yes, a laundry room is available. It is located on the 2nd Floor. There are 12 machines available. Hours: 24 HOURS.
Are storage lockers available?
No, storage lockers are not available.
Do units have balconies?
Yes, units in this building have balconies.
What type of air conditioning is provided?
No building-wide air conditioning is provided.
How is the building heated?
The building uses Forced Air Gas heating.
What kind of windows are installed?
The building is equipped with Double Pane windows.
How many elevators are there?
There are 2 elevators in the building. The status is: Replaced.
Does the building have a fire safety plan?
Yes, the building has a fire alarm system and an approved fire safety plan.
Is there a sprinkler system?
Yes, the building has a sprinkler system, and test records are on file.
Does the building have emergency power?
Yes, this building has an emergency power supply.
Is there an exterior fire escape?
No, there is no exterior fire escape.
Is there an intercom system?
Yes, the building has an intercom system for entry.
Is the building entrance accessible?
No, the building entrance is not listed as barrier-free.
Are there garbage chutes?
Yes, the building is equipped with garbage chutes.
Where is garbage stored?
Garbage storage is available outdoors.
What waste facilities are available?
The building provides: Green Bin / Organics.
Is there a cooling room?
No, there is no designated cooling room.
Are pets allowed?
Yes, pets are allowed.
Is this a non-smoking building?
No, this is not a non-smoking building.
Who manages the building?
This building is managed by Maple Leaf Property Management.
I have a problem in my apartment. What can I do?
Start by talking to your landlord or property owner. Whenever possible, submit your service request in writing. This can cover issues like plumbing problems, leaking ceilings, pests, lack of heat or water, or problems in common areas.
Landlords are required to respond promptly. For urgent issues—such as problems with electricity, gas, heat, water, or security—they must respond within 24 hours. For non-urgent issues, they have up to seven days to address the problem.
If your landlord doesn't respond or resolve the issue, you can contact 311 Toronto to create a service request. The city can then investigate under the RentSafeTO program. You can submit your request by phone, using the 311 mobile app, via the 311 website, or by email at 311@toronto.ca. For more information about service requests, complaints, and investigations, visit the City of Toronto's RentSafeTO for Tenants page.
After you report to 311, a bylaw enforcement officer may reach out for additional details, such as photos or a copy of your written request to the landlord. For urgent complaints, the city aims to respond within 24 hours; for non-urgent complaints, response time is typically 5–10 days. The officer can issue a Notice of Violation or Order to Comply. If the landlord still fails to act, the city can escalate the situation, including fines, court action, or performing remedial work with costs added to the property.
About this data
Where this information comes from, what it can tell you, and what it cannot.
RentSafeTO.com is an independent website and is not affiliated with, endorsed by, or operated by the City of Toronto. Data is sourced from City of Toronto open data and public RentSafeTO records, and may be incomplete, delayed, or changed after publication.
This website does not contain tenant reviews, does not provide legal advice, and may not reflect every issue in a building. Always verify information with official City of Toronto sources before making housing decisions.
Contains information licensed under the Open Government Licence - Toronto. Special thanks to the City of Toronto, Municipal Licensing & Standards, and the Open Data team for making this public information available.