Inspected on Sep 4, 2024
378 MARKHAM ST Report
This is a 17-unit building in Palmerston-Little Italy with a RentSafeTO score of 70/100, which means needs improvements. City data lists no active property standards investigations or open deficiencies for this address.
RentSafe and City investigation records are useful starting points, but they do not tell you everything about the building today. If you are considering this address, still ask about repairs, response times, recurring problems, and whether the specific unit has had recent issues.
- Score
- 70
- Status
- 🟡 Needs Improvements
- Units
- 17
- Property type
- privately-owned building
RentSafeTO scorecard
On Sep 4, 2024, City of Toronto's RentSafeTO team evaluated this building. It scored 70 out of 100. The City data lists 36 evaluated areas for this inspection. Scores are 1 to 3 when inspected: 3 means no bylaw violations were observed, 2 means minor violations were observed, and 1 means significant violations were observed. Items scored 0 are shown as not inspected.
Questions for the landlord
21 to ask about
These inspection items scored below 3 out of 3. Ask whether they have been repaired since the City inspection.
Exterior Grounds
Building Exterior
Exterior Walkways
Hallway Walls & Ceiling
Hallway Floors
Stairwell Condition
Stairwell Steps
Handrail Safety
Building Cleanliness
Balcony Guards
Windows
Exterior Storage
Intercom System
Lobby Walls & Ceiling
Lobby Floors
Laundry Room
Mail Receptacles
Exterior Doors
Interior Lighting
Handrail Maintenance
Cleaning Log
Scored 3 out of 3
14 scored 3
These inspection areas scored 3 out of 3 in the latest RentSafeTO evaluation.
Show 3 out of 3 scores (14)These scores are included for context, but questions are shown first.
Fencing
Emergency Contact Sign
Electrical Services
Stairwell Lighting
Abandoned Equipment
Graffiti Control
Pest Control
Tenant Notification Board
Pest Control Log
Maintenance Log
Vital Service Plan
Electrical Safety Plan
State of Good Repair Plan
Tenant Service Request Log
City investigation records
These records come from City of Toronto's Municipal Licensing & Standards division. Open deficiencies are shown first so you can see what may still need repair.
Investigation summary
A deficiency is a problem a City of Toronto inspector documented, such as damaged stairs, walls, windows, waste areas, or safety equipment.
- Open deficiencies
- 0
- Resolved deficiencies
- 6
No open deficiencies listed in City investigation data.
Resolved deficiencies (6)
Flagged Sep 6, 2024
6 deficiencies
Order Issued Property Standards - City file 24 211387 PRS 00 IV
Exterior: Garbage containers are not pest-proof.Namely, Garbage bin not free of holes.
Exterior Of Building - South Side of Building: Exterior steps, not maintained.Namely, southside porch steps not level.
Exterior Of Building - South Side of Building: Exterior window(s) with broken/cracked glass.Namely, Window on southside of building beside lobby entrance.
Exterior Of Building - South Side of Building: Guard with a minimum height of 1,070 millimetres has not been provided at a raised floor where the difference in level is more than 600 millimetres.Namely, South side porch equipped with guards less than 1070 millimetres.
Throughout Building: Height of the guard for the exit stairs are less than 920 millimetres measured vertically to the top of the guard from a line drawn through the outside edges of the stair nosings.Namely, Stairways throughout building.
Throughout Building: The (stairs, treads, risers, guards, handrails, and/or other appurtenant attachments) and/or their supporting structural members are not maintained in good repair.Namely, stairs throughout building
Inspections with no listed deficiencies (2)
Sep 6, 2024
Property Standards
City file 24 209067 PRS 00 IR
Jul 29, 2024
Property Standards
City file 24 189354 PRS 00 IR
Building facts
Basic details from the City registration record, including units, services, utilities, safety features, and management.
Registration details
These details come from City records and may need confirmation with the landlord or the City.
The City registration record lists this building as registered in 2019.
What type of property is this?
This is a privately owned rental building.
When was this building built and how big is it?
This building has 17 units across 4 storeys. It was built in 1900.
What was the RentSafeTO score during previous evaluations?
- • 2024-09-04, RentSafeTO score: 69.
Is visitor parking available?
No, visitor parking is not available.
Is there a laundry room?
Yes, a laundry room is available. It is located on the Basement. There are 2 machines available. Hours: NO RESTRICTIONS.
Are storage lockers available?
No, storage lockers are not available.
Do units have balconies?
Yes, units in this building have balconies.
What type of air conditioning is provided?
No building-wide air conditioning is provided.
How is the building heated?
The building uses Hot Water heating.
What kind of windows are installed?
The building is equipped with Single Pane windows.
How many elevators are there?
There are 0 elevators in the building.
Does the building have a fire safety plan?
Yes, the building has a fire alarm system and an approved fire safety plan.
Is there a sprinkler system?
Yes, the building has a sprinkler system, and test records are on file.
Does the building have emergency power?
No, this building does not have emergency power.
Is there an exterior fire escape?
Yes, there is an exterior fire escape.
Is there an intercom system?
Yes, the building has an intercom system for entry.
Is the building entrance accessible?
No, the building entrance is not listed as barrier-free.
Are there garbage chutes?
No, the building does not have garbage chutes.
What waste facilities are available?
The building provides: Green Bin / Organics.
Are utilities metered separately?
Hydro is metered separately for each unit.
Is there a cooling room?
No, there is no designated cooling room.
Are pets allowed?
Yes, pets are allowed.
Is this a non-smoking building?
No, this is not a non-smoking building.
Who manages the building?
This building is managed by Berkley Property Management Inc.
I have a problem in my apartment. What can I do?
Start by talking to your landlord or property owner. Whenever possible, submit your service request in writing. This can cover issues like plumbing problems, leaking ceilings, pests, lack of heat or water, or problems in common areas.
Landlords are required to respond promptly. For urgent issues—such as problems with electricity, gas, heat, water, or security—they must respond within 24 hours. For non-urgent issues, they have up to seven days to address the problem.
If your landlord doesn't respond or resolve the issue, you can contact 311 Toronto to create a service request. The city can then investigate under the RentSafeTO program. You can submit your request by phone, using the 311 mobile app, via the 311 website, or by email at 311@toronto.ca. For more information about service requests, complaints, and investigations, visit the City of Toronto's RentSafeTO for Tenants page.
After you report to 311, a bylaw enforcement officer may reach out for additional details, such as photos or a copy of your written request to the landlord. For urgent complaints, the city aims to respond within 24 hours; for non-urgent complaints, response time is typically 5–10 days. The officer can issue a Notice of Violation or Order to Comply. If the landlord still fails to act, the city can escalate the situation, including fines, court action, or performing remedial work with costs added to the property.
About this data
Where this information comes from, what it can tell you, and what it cannot.
RentSafeTO.com is an independent website and is not affiliated with, endorsed by, or operated by the City of Toronto. Data is sourced from City of Toronto open data and public RentSafeTO records, and may be incomplete, delayed, or changed after publication.
This website does not contain tenant reviews, does not provide legal advice, and may not reflect every issue in a building. Always verify information with official City of Toronto sources before making housing decisions.
Contains information licensed under the Open Government Licence - Toronto. Special thanks to the City of Toronto, Municipal Licensing & Standards, and the Open Data team for making this public information available.