Inspected on Aug 29, 2024

30 CHARLES ST E Report

This is a 21-unit building in Church-Wellesley with a RentSafeTO score of 78/100, which means needs improvements. City investigation data lists 15 open deficiencies across 12 investigation records.

These are City of Toronto records, not tenant reviews. Some issues may have been repaired since the latest update.

Score
78
Status
🟡 Needs Improvements
Units
21
Property type
privately-owned building
Map pin from City RentSafeTO data.

RentSafeTO scorecard

On Aug 29, 2024, City of Toronto's RentSafeTO team evaluated this building. It scored 78 out of 100. The City data lists 37 evaluated areas for this inspection. Scores are 1 to 3 when inspected: 3 means no bylaw violations were observed, 2 means minor violations were observed, and 1 means significant violations were observed. Items scored 0 are shown as not inspected.

Questions for the landlord

10 to ask about

These inspection items scored below 3 out of 3. Ask whether they have been repaired since the City inspection.

Exterior Grounds

Building Exterior

Stairwell Condition

Handrail Safety

Exterior Storage

Lobby Walls & Ceiling

Lobby Floors

Laundry Room

Handrail Maintenance

Tenant Notification Board

Scored 3 out of 3

23 scored 3

These inspection areas scored 3 out of 3 in the latest RentSafeTO evaluation.

Show 3 out of 3 scores (23)These scores are included for context, but questions are shown first.

Fencing

Storm Drainage

Windows

Exterior Walkways

Intercom System

Emergency Contact Sign

Mail Receptacles

Exterior Doors

Hallway Walls & Ceiling

Hallway Floors

Interior Lighting

Ventilation

Electrical Services

Stairwell Steps

Stairwell Lighting

Abandoned Equipment

Graffiti Control

Building Cleanliness

Pest Control

Maintenance Log

Cleaning Log

Vital Service Plan

State of Good Repair Plan

Not inspected

Items marked as not inspected by the City.

View not inspected areas (3)These items did not receive a 1, 2, or 3 score.

Pest Control Log

Electrical Safety Plan

Tenant Service Request Log

City investigation records

These records come from City of Toronto's Municipal Licensing & Standards division. Open deficiencies are shown first so you can see what may still need repair.

Investigation summary

A deficiency is a problem a City of Toronto inspector documented, such as damaged stairs, walls, windows, waste areas, or safety equipment.

Open deficiencies
15
Resolved deficiencies
34

City data lists 15 open deficiencies across 12 investigation records. The latest listed date is Feb 1, 2026.

Investigation status and deficiency status can differ in City data; this page shows deficiency rows marked Open first.

Flagged Feb 1, 2026

1 deficiency

Notice Issued Snow and Ice - City file 26 111928 SNI 00 IV

Open
  • Exterior: Exterior areas including: steps, landings, walks, driveways, parking spaces, ramps have not been cleared of snow and ice within twenty four (24) hours of a snow fall.Namely: North side fire escape stairwell, North side building structure.

Flagged Jan 22, 2026

1 deficiency

Order Issued Property Standards - City file 26 108073 PRS 00 IV

Open
  • The heating system or unit is not in good repair and maintained in good working condition.Namely: Vertical pipe of heating system in bedroom is venting hot steam directly into the bedroom presenting risk of scalding or burns.

Flagged Jan 20, 2026

1 deficiency

Notice Issued Adequate Heat - City file 26 107500 HEA 00 IV

Open
  • The heat supplied to the dwelling unit is below twenty-one (21) degrees Celsius.

Flagged Jan 15, 2026

1 deficiency

Notice Issued Adequate Heat - City file 26 107471 HEA 00 IV

Open
  • The heat supplied to the dwelling unit is below twenty-one (21) degrees Celsius.

Flagged Dec 5, 2025

2 deficiencies

Order Issued Property Standards - City file 25 263150 PRS 00 IV

Open
  • Basement: An emergency contact sign is not posted and maintained in a prominent place in the front lobby or entrance to the building.Namely: Emergency contact sign is located in the basement level common area hallway and not visible from the main entrance of the building.

  • Ground Floor: Exterior garbage bin loaded beyond the top of the container.Namely: Multiple waste and recycling bins overflowing preventing closure.

Flagged Jul 30, 2025

1 deficiency

Order Issued Property Standards - City file 25 205916 PRS 00 IV

Open
  • Dwelling Unit: Interior door(s), frames(s), glass pane(s), and/or hardware not maintained in good repair.Namely, dwelling unit doorknob back plate is damaged and is not mounted securely to the rear of the unit's main entry door.

View remaining open deficiencies (8)

Flagged Mar 22, 2025

2 deficiencies

Order Issued Property Standards - City file 25 136424 PRS 00 IV

Open
  • Kitchen: The plumbing system is not kept free from leaks or defects.Namely kitchen sink pipe is leaking.

  • Kitchen: The plumbing system is not kept in good working order.Namely, kitchen sink is clogged.

Flagged Feb 1, 2025

1 deficiency

Order Issued Property Standards - City file 25 112533 PRS 00 IV

Open
  • Interior: Mailbox or mail receptacle is not maintained in good repair. Namely, several mail receptacles are insecure.

Flagged Nov 20, 2024

1 deficiency

Order Issued Property Standards - City file 24 241377 PRS 00 IV

Open
  • Entranceway: Exterior door not maintained weather-tight.Namely the the glass in the front door is hung by finishing nails. not sealed and has a 1 inch gap at the top of the door.

Flagged Sep 18, 2024

1 deficiency

Order Issued Property Standards - City file 24 216805 PRS 00 IV

Open
  • Interior: Communication system is not maintained in good repair and in operative condition.

Flagged Aug 29, 2024

2 deficiencies

Order Issued Property Standards - City file 24 205764 PRS 00 IV

Open
  • Stairway: Guard is less than 1,070 millimetres high.Namely, the height of the handrails at all landings.

  • Stairway: The stair guard when measured vertically from the stair nosing is less than 900 millimetres high.Namely, the handrail of the main stair throughout the stairwell.

Flagged Jul 1, 2024

1 deficiency

Order Issued Property Standards - City file 24 175501 PRS 00 IV

Open
  • Bedroom: The electrical receptacle are not maintained in good working order.Namely, Bedroom electrical outlet is off the wall and laying on the ground

Resolved deficiencies (34)

Flagged Nov 27, 2025

4 deficiencies

Order Issued Property Standards - City file 25 263275 PRS 00 IV

Resolved
  • 2nd Floor: The window(s) that is capable of being opened has defective hardware.Namely: Window is incapable of remaining in an open position and is the only source of ventilation for the sanitary facility.

  • 2nd Floor - Bathroom: Wall(s) not maintained free of holes, cracks, damaged and deteriorated materials.Namely: Window frame discolouration, paint is cracked/chipped.

  • 2nd Floor - Kitchen: Ceiling not maintained free of holes, cracks, damaged and deteriorated materials.Namely: Paint on ceiling leading from living room to kitchen is cracked/chipped.

  • 2nd Floor - Living Room: Wall(s) not maintained free of holes, cracks, damaged and deteriorated materials.Namely: Walls leading from living room to kitchen are discoloured, paint is cracked/chipped.

Flagged Oct 22, 2025

2 deficiencies

Order Issued Property Standards - City file 25 255141 PRS 00 IV

Resolved
  • Entranceway: The exterior surface of the building shall be maintained free of graffiti and/or painted slogans.Namely: Graffiti on right side of main entrance archway and exterior basement door on West side of building.

  • West - Front: The fence, screen and/or other enclosure around or on the property is not being maintained in good repair.Namely: Wooden fence on West side of front yard is missing a panel.

Flagged Aug 19, 2025

1 deficiency

Notice Issued Waste - City file 25 212992 WST 00 IV

Resolved
  • Exterior Of Building - West: Owner of land failed to clean and clear refuse that has been thrown, placed, dumped or deposited, including but not limited to toiletry and what looks to be, human excrement.

Flagged Aug 5, 2025

1 deficiency

Order Issued Property Standards - City file 25 205915 PRS 00 IV

Resolved
  • Dwelling Unit: Interior door(s), frames(s), glass pane(s), and/or hardware not maintained in good repair.Namely, dwelling unit main entrance door is not free of scuffs and scratches.

Flagged Jul 22, 2025

3 deficiencies

Order Issued Property Standards - City file 25 198361 PRS 00 IV

Resolved
  • Basement - Laundry Room: The plumbing system is not kept free from leaks or defects.Namely, the laundry room sink piping is not connected to the wall and is causing leaks.

  • Basement - Laundry Room: The supplied facility in or on the property is not constructed, installed and/or maintained so that it will function safely and effectively.Namely, laundry room sink contains a broken leg.

  • Exterior Of Building - Throughout Building: The surface of a window is not kept reasonably clean.Namely, exterior windows are not kept reasonably clean.

Flagged May 22, 2025

1 deficiency

Notice Issued Waste - City file 25 163563 WST 00 IV

Resolved
  • Exterior: Owner of land failed to clean and clear refuse that has been thr

Flagged May 14, 2025

3 deficiencies

Order Issued Property Standards - City file 25 164027 PRS 00 IV

Resolved
  • Basement: The property is not maintained and/or kept clean in accordance with the standards.Namely basement fire exit blocked by debris and construction material.

  • Exterior: The surface of a window is not kept reasonably clean

  • Exterior Of Building: Eavestrough, roof gutter, flashing and/or down pipe not maintained free from leaks and/or defects.

Flagged Nov 13, 2024

10 deficiencies

Order Issued Property Standards - City file 24 238405 PRS 00 IV

Resolved
  • Basement: The electrical connections are not maintained in a safe and complete condition.Namely, 3 separate sets of electrical wires are exposed in the hallway in the basement.

  • Basement: The electrical connections are not maintained in good working order.Namely, the 3 different sets of loose hanging electrical cables.

  • Basement: The property is not maintained and/or kept clean in accordance with the standards.Namely, all items being stored in the hallway in the basement.

  • Electrical Room: The electrical connections are not maintained in a safe and complete condition.Namely, 2 junction boxes in the breaker room are not covered with wires exposed.

  • Electrical Room: The electrical connections are not maintained in good working order.Namely, the electrical meters and other breaker boxes are heavily covered in dust.

  • Laundry Area: Laundry room does not have a trapped floor drain connected to the drainage system.Namely, there is no proper floor drain in the laundry facility.

  • Laundry Area: Previously finished surface(s) in the public area of the property is not maintained in good repair.Namely, the old laundry room has several dents, scuffs and other damage.

  • Laundry Area: The lighting fixture is not protected from damage by the provision of wired glass or other suitable means of protection.Namely, the cover is missing on the ballast in the old laundry room.

  • Laundry Room: The electrical fixtures are not maintained in a safe and complete condition.Namely, electrical conduit hanging from the ceiling in front of the tenant notification board.

  • Laundry Room: The electrical switches are not maintained in a safe and complete condition.Namely, the plate cover for the electrical switch in the new laundry room.

Flagged Nov 13, 2024

6 deficiencies

Order Issued Property Standards - City file 24 238329 PRS 00 IV

Resolved
  • 2nd Floor: Dwelling unit window that is capable of being opened has screen that is not maintained in good repair and free from defects or missing components.Namely, 2nd floor apartment screening.

  • Exterior Of Building: Exterior window or skylight not maintained in good repair.Namely, the window sill of the window on the front of building at the ground floor to the west of the front stairs.

  • Exterior Of Building: The electrical connections are not maintained in a safe and complete condition.Namely, the unknown cord leading from the corner into the 3rd floor window.

  • Exterior Of Building: The fence, screen and/or other enclosure around or on the property is not being maintained in good repair.Namely, the fence on the east side is has a panel that is missing 2 guards and several others are bent.

  • Exterior Of Building: The lighting fixture is not maintained in a clean condition.Namely, both the lights on the exterior at the front of the building are missing the guard/diffuser for the light bulb. The east side light is missing the light.

  • Exterior Of Building: The required guard on top of the retaining wall is not maintained free from defects and hazards.Namely, the handrail on the retaining wall of the stairs leading to the basement has a section that has been bent. Additionally, the handrails (both) are not attached to the wall. M Carnovale #6417

Flagged Oct 2, 2024

1 deficiency

Order Issued Property Standards - City file 24 226473 PRS 00 IV

Resolved
  • Interior: Where noxious fumes, odours or gases are, or could be, present, all elements of separation shall be of gas-tight construction and maintained in a good state of repair so as to effectively prevent the passage of noxious fumes, odours or gases through the separation.

Flagged Feb 20, 2024

1 deficiency

Notice Issued Adequate Heat - City file 24 118007 HEA 00 IV

Resolved
  • Unit 4: The heat supplied to the dwelling unit is below twenty-one (21) degrees Celsius.

Flagged Feb 14, 2024

1 deficiency

Notice Issued Adequate Heat - City file 24 116344 HEA 00 IV

Resolved
  • UNIT 24: The heat supplied to the dwelling unit is below twenty-one (21) degrees Celsius.

Inspections with no listed deficiencies (102)

Feb 4, 2026

Waste

City file 26 113148 WST 00 IR

Closed

Feb 1, 2026

Snow and Ice

City file 26 111518 SNI 00 IR

Closed

Jan 22, 2026

Property Standards

City file 26 107977 PRS 00 IR

Order Issued

Jan 22, 2026

Property Standards

City file 26 107968 PRS 00 IR

Closed

Jan 20, 2026

Adequate Heat

City file 26 107117 HEA 00 IR

Closed

Jan 15, 2026

Adequate Heat

City file 26 105071 HEA 00 IR

Closed

Dec 5, 2025

Property Standards

City file 25 263141 PRS 00 IR

Order Issued

Dec 1, 2025

Adequate Heat

City file 25 260581 HEA 00 IR

Closed

Nov 27, 2025

Property Standards

City file 25 259150 PRS 00 IR

Closed

Nov 27, 2025

Property Standards

City file 25 259131 PRS 00 IR

Closed

Nov 25, 2025

Waste

City file 25 258586 WST 00 IR

Closed

Nov 19, 2025

Rooming House

City file 25 255952 RMH 00 IR

Closed

Nov 19, 2025

Rooming House

City file 25 255949 RMH 00 IR

Closed

Nov 19, 2025

Rooming House

City file 25 255945 RMH 00 IR

Closed

Nov 19, 2025

Rooming House

City file 25 255944 RMH 00 IR

Closed

Nov 19, 2025

Rooming House

City file 25 255941 RMH 00 IR

Closed

Nov 19, 2025

Rooming House

City file 25 255934 RMH 00 IR

Closed

Nov 19, 2025

Rooming House

City file 25 255932 RMH 00 IR

Closed

Nov 19, 2025

Rooming House

City file 25 255931 RMH 00 IR

Closed

Nov 19, 2025

Rooming House

City file 25 255924 RMH 00 IR

Closed

Nov 19, 2025

Rooming House

City file 25 255921 RMH 00 IR

Closed

Nov 19, 2025

Property Standards

City file 25 255815 PRS 00 IR

Closed

Nov 18, 2025

Zoning

City file 25 255657 ZON 00 IR

Closed

Nov 11, 2025

Property Standards

City file 25 252261 PRS 00 IR

Closed

Nov 10, 2025

Zoning

City file 25 251743 ZON 00 IR

Closed

Nov 6, 2025

Property Standards

City file 25 250089 PRS 00 IR

Closed

Oct 22, 2025

Rooming House

City file 25 243214 RMH 00 IR

Closed

Oct 22, 2025

Property Standards

City file 25 243208 PRS 00 IR

Closed

Oct 10, 2025

Property Standards

City file 25 238597 PRS 00 IR

Closed

Aug 31, 2025

Property Standards

City file 25 218407 PRS 00 IR

Closed

Aug 19, 2025

Waste

City file 25 212919 WST 00 IR

Closed

Aug 14, 2025

Property Standards

City file 25 210352 PRS 00 IR

Closed

Aug 5, 2025

Property Standards

City file 25 205197 PRS 00 IR

Closed

Jul 30, 2025

Property Standards

City file 25 202835 PRS 00 IR

Closed

Jul 30, 2025

Property Standards

City file 25 202495 PRS 00 IR

Closed

Jul 22, 2025

Property Standards

City file 25 198332 PRS 00 IR

Closed

Jul 21, 2025

Property Standards

City file 25 197336 PRS 00 IR

Closed

Jul 18, 2025

Property Standards

City file 25 195919 PRS 00 IR

Closed

Jul 11, 2025

Rooming House

City file 25 192409 RMH 00 IR

Closed

Jul 2, 2025

Long Grass and Weeds

City file 25 186657 LGW 00 IR

Closed

Jun 4, 2025

Property Standards

City file 25 171154 PRS 00 IR

Closed

Jun 3, 2025

Property Standards

City file 25 170929 PRS 00 IR

Closed

Jun 3, 2025

Property Standards

City file 25 170458 PRS 00 IR

Closed

May 30, 2025

Property Standards

City file 25 167693 PRS 00 IR

Closed

May 22, 2025

Waste

City file 25 163555 WST 00 IR

Closed

May 14, 2025

Property Standards

City file 25 159673 PRS 00 IR

Closed

Apr 15, 2025

Adequate Heat

City file 25 145174 HEA 00 IR

Closed

Apr 1, 2025

Property Standards

City file 25 137754 PRS 00 IR

Closed

Mar 22, 2025

Property Standards

City file 25 133258 PRS 00 IR

Closed

Mar 19, 2025

Notice Issued Graffiti

City file 25 131400 GRA 00 IV

Closed

Mar 19, 2025

Graffiti

City file 25 131396 GRA 00 IR

Closed

Feb 23, 2025

Property Standards

City file 25 120700 PRS 00 IR

Closed

Feb 20, 2025

Adequate Heat

City file 25 119294 HEA 00 IR

Closed

Feb 19, 2025

Notice Issued Prop Standards

City file 25 119598 PRS 00 IV

Closed

Feb 19, 2025

Property Standards

City file 25 118469 PRS 00 IR

Closed

Feb 18, 2025

Adequate Heat

City file 25 118370 HEA 00 IR

Closed

Feb 10, 2025

Property Standards

City file 25 114973 PRS 00 IR

Closed

Feb 10, 2025

Notice Issued Snow and Ice

City file 25 114776 SNI 00 IV

Closed

Feb 10, 2025

Snow and Ice

City file 25 114761 SNI 00 IR

Closed

Feb 1, 2025

Property Standards

City file 25 111454 PRS 00 IR

Closed

Dec 14, 2024

Adequate Heat

City file 24 250443 HEA 00 IR

Closed

Dec 6, 2024

Adequate Heat

City file 24 247855 HEA 00 IR

Closed

Dec 2, 2024

Adequate Heat

City file 24 245667 HEA 00 IR

Closed

Nov 22, 2024

Notice Issued Rooming House

City file 24 243404 RMH 00 IV

Closed

Nov 22, 2024

Rooming House

City file 24 242201 RMH 00 IR

Closed

Nov 20, 2024

Property Standards

City file 24 241373 PRS 00 IR

Closed

Nov 13, 2024

Notice Issued Waste

City file 24 238947 WST 00 IV

Closed

Nov 13, 2024

Property Standards

City file 24 238416 PRS 00 IR

Closed

Nov 13, 2024

Adequate Heat

City file 24 238402 HEA 00 IR

Closed

Nov 13, 2024

Property Standards

City file 24 238390 PRS 00 IR

Closed

Nov 13, 2024

Property Standards

City file 24 238386 PRS 00 IR

Closed

Nov 13, 2024

Property Standards

City file 24 238384 PRS 00 IR

Closed

Nov 13, 2024

Property Standards

City file 24 238377 PRS 00 IR

Closed

Nov 13, 2024

Property Standards

City file 24 238311 PRS 00 IR

Closed

Nov 13, 2024

Waste

City file 24 238307 WST 00 IR

Closed

Nov 13, 2024

Adequate Heat

City file 24 238076 HEA 00 IR

Closed

Oct 15, 2024

Property Standards

City file 24 226585 PRS 00 IR

Closed

Oct 11, 2024

Property Standards

City file 24 225105 PRS 00 IR

Closed

Oct 9, 2024

Property Standards

City file 24 223880 PRS 00 IR

Closed

Oct 9, 2024

Property Standards

City file 24 223875 PRS 00 IR

Closed

Oct 2, 2024

Property Standards

City file 24 221125 PRS 00 IR

Closed

Oct 2, 2024

Property Standards

City file 24 221104 PRS 00 IR

Closed

Oct 2, 2024

Property Standards

City file 24 221078 PRS 00 IR

Closed

Sep 26, 2024

Property Standards

City file 24 218374 PRS 00 IR

Closed

Sep 25, 2024

Property Standards

City file 24 218168 PRS 00 IR

Closed

Sep 25, 2024

Property Standards

City file 24 218164 PRS 00 IR

Closed

Sep 18, 2024

Property Standards

City file 24 214635 PRS 00 IR

Closed

Aug 29, 2024

Property Standards

City file 24 205760 PRS 00 IR

Closed

Aug 12, 2024

Property Standards

City file 24 196308 PRS 00 IR

Closed

Jul 26, 2024

Property Standards

City file 24 188123 PRS 00 IR

Closed

Jul 1, 2024

Property Standards

City file 24 172638 PRS 00 IR

Closed

Jun 3, 2024

Long Grass and Weeds

City file 24 158578 LGW 00 IR

Closed

May 31, 2024

Property Standards

City file 24 157603 PRS 00 IR

Closed

Mar 7, 2024

Property Standards

City file 24 122927 PRS 00 IR

Closed

Feb 20, 2024

Adequate Heat

City file 24 117191 HEA 00 IR

Closed

Feb 20, 2024

Adequate Heat

City file 24 117189 HEA 00 IR

Closed

Feb 20, 2024

Adequate Heat

City file 24 117058 HEA 00 IR

Closed

Feb 17, 2024

Property Standards

City file 24 116529 PRS 00 IR

Closed

Feb 17, 2024

Adequate Heat

City file 24 116527 HEA 00 IR

Closed

Feb 15, 2024

Adequate Heat

City file 24 116052 HEA 00 IR

Closed

Feb 14, 2024

Adequate Heat

City file 24 115705 HEA 00 IR

Closed

Mar 9, 2023

Property Standards

City file 23 121793 PRS 00 IR

Order Issued

Building facts

Basic details from the City registration record, including units, services, utilities, safety features, and management.

Registration details

These details come from City records and may need confirmation with the landlord or the City.

The City registration record lists this building as registered in 2017.

What type of property is this?

This is a privately owned rental building.

When was this building built and how big is it?

This building has 21 units across 3 storeys. It was built in 1915.

What was the RentSafeTO score during previous evaluations?
  • 2024-08-29, RentSafeTO score: 80.
Is visitor parking available?

No, visitor parking is not available.

Is there a laundry room?

Yes, a laundry room is available. It is located on the Basement. There are 4 machines available. Hours: 24 HOURS.

Are storage lockers available?

Yes, storage lockers are available for residents.

Do units have balconies?

No, units in this building do not have balconies.

What type of air conditioning is provided?

No building-wide air conditioning is provided.

How is the building heated?

The building uses Forced Air Gas heating.

What kind of windows are installed?

The building is equipped with Double Pane windows.

How many elevators are there?

There are 0 elevators in the building.

Does the building have a fire safety plan?

Yes, the building has a fire alarm system and an approved fire safety plan.

Is there a sprinkler system?

Yes, the building has a sprinkler system, and test records are on file.

Does the building have emergency power?

No, this building does not have emergency power.

Is there an exterior fire escape?

Yes, there is an exterior fire escape.

Is there an intercom system?

Yes, the building has an intercom system for entry.

Is the building entrance accessible?

No, the building entrance is not listed as barrier-free.

Are there garbage chutes?

No, the building does not have garbage chutes.

Where is garbage stored?

Garbage storage is available outdoors.

What waste facilities are available?

The building provides: Recycling bins.

Are utilities metered separately?

Hydro is metered separately for each unit.

Is there a cooling room?

No, there is no designated cooling room.

Are pets allowed?

Yes, pets are allowed.

Is this a non-smoking building?

Yes, this is a non-smoking building.

Who manages the building?

This building is managed by Mile Homes.

I have a problem in my apartment. What can I do?

Start by talking to your landlord or property owner. Whenever possible, submit your service request in writing. This can cover issues like plumbing problems, leaking ceilings, pests, lack of heat or water, or problems in common areas.

Landlords are required to respond promptly. For urgent issues—such as problems with electricity, gas, heat, water, or security—they must respond within 24 hours. For non-urgent issues, they have up to seven days to address the problem.

If your landlord doesn't respond or resolve the issue, you can contact 311 Toronto to create a service request. The city can then investigate under the RentSafeTO program. You can submit your request by phone, using the 311 mobile app, via the 311 website, or by email at 311@toronto.ca. For more information about service requests, complaints, and investigations, visit the City of Toronto's RentSafeTO for Tenants page.

After you report to 311, a bylaw enforcement officer may reach out for additional details, such as photos or a copy of your written request to the landlord. For urgent complaints, the city aims to respond within 24 hours; for non-urgent complaints, response time is typically 5–10 days. The officer can issue a Notice of Violation or Order to Comply. If the landlord still fails to act, the city can escalate the situation, including fines, court action, or performing remedial work with costs added to the property.

About this data

Where this information comes from, what it can tell you, and what it cannot.

RentSafeTO.com is an independent website and is not affiliated with, endorsed by, or operated by the City of Toronto. Data is sourced from City of Toronto open data and public RentSafeTO records, and may be incomplete, delayed, or changed after publication.

This website does not contain tenant reviews, does not provide legal advice, and may not reflect every issue in a building. Always verify information with official City of Toronto sources before making housing decisions.

Contains information licensed under the Open Government Licence - Toronto. Special thanks to the City of Toronto, Municipal Licensing & Standards, and the Open Data team for making this public information available.