Inspected on Oct 15, 2025
2393 QUEEN ST E Report
This is a 24-unit building in The Beaches with a RentSafeTO score of 83/100, which means needs improvements. City investigation data lists 22 open deficiencies across 5 investigation records.
These are City of Toronto records, not tenant reviews. Some issues may have been repaired since the latest update.
- Score
- 83
- Status
- 🟡 Needs Improvements
- Units
- 24
- Property type
- privately-owned building
RentSafeTO scorecard
On Oct 15, 2025, City of Toronto's RentSafeTO team evaluated this building. It scored 83 out of 100. The City data lists 35 evaluated areas for this inspection. Scores are 1 to 3 when inspected: 3 means no bylaw violations were observed, 2 means minor violations were observed, and 1 means significant violations were observed. Items scored 0 are shown as not inspected.
Questions for the landlord
12 to ask about
These inspection items scored below 3 out of 3. Ask whether they have been repaired since the City inspection.
Emergency Contact Sign
Handrail Safety
Cleaning Log
Electrical Safety Plan
State of Good Repair Plan
Building Exterior
Windows
Exterior Walkways
Laundry Room
Hallway Walls & Ceiling
Stairwell Condition
Handrail Maintenance
Scored 3 out of 3
22 scored 3
These inspection areas scored 3 out of 3 in the latest RentSafeTO evaluation.
Show 3 out of 3 scores (22)These scores are included for context, but questions are shown first.
Exterior Grounds
Fencing
Exterior Storage
Intercom System
Lobby Walls & Ceiling
Lobby Floors
Mail Receptacles
Exterior Doors
Hallway Floors
Interior Lighting
Electrical Services
Stairwell Steps
Stairwell Lighting
Abandoned Equipment
Graffiti Control
Building Cleanliness
Pest Control
Tenant Notification Board
Pest Control Log
Maintenance Log
Vital Service Plan
Tenant Service Request Log
City investigation records
These records come from City of Toronto's Municipal Licensing & Standards division. Open deficiencies are shown first so you can see what may still need repair.
Investigation summary
A deficiency is a problem a City of Toronto inspector documented, such as damaged stairs, walls, windows, waste areas, or safety equipment.
- Open deficiencies
- 22
- Resolved deficiencies
- 3
City data lists 22 open deficiencies across 5 investigation records. The latest listed date is Oct 30, 2025.
Investigation status and deficiency status can differ in City data; this page shows deficiency rows marked Open first.
Flagged Oct 30, 2025
1 deficiency
Order Issued Property Standards - City file 25 246916 PRS 00 IV
Dwelling Unit: The property is not being kept free of pests.
Flagged Oct 30, 2025
10 deficiencies
Order Issued Property Standards - City file 25 246870 PRS 00 IV
Bathroom: The window(s) that is capable of being opened has defective hardware.Namely the bathroom window is unable to remain open on its own volition.
Dwelling Unit: All repairs shall be made in a good workmanlike manner.Namely the window screens throughout the unit were not installed properly to prevent insects from entering.
Dwelling Unit: The property is not being kept free of conditions which may encourage infestation.Namely cracks throughout the unit walls, floors and underneath the kitchen cabinet/sink are encouraging the entry of pests.
Kitchen: All repairs shall be made in a good workmanlike manner.Namely the kitchen countertop was just painted over and still damaged by the faucet.
Kitchen: Previously finished surface(s) are not renewed or refinished, when necessary, to maintain a similar appearance.Namely the ceiling in the kitchen.
Kitchen: Previously finished wall(s) is not maintained in good repair.Namely the walls throughout the kitchen.
Kitchen: The supplied facility in or on the property is not constructed, installed and/or maintained so that it will function safely and effectively.Namely the lower kitchen cabinet drawers do not open and close properly.
Kitchen: The supplied facility in or on the property is not kept in a satisfactory working condition.Namely the oven is not functional.
Living Room: Floor(s) and/or floor covering(s) not maintained free from trip or other hazardous condition.Namely the parquet flooring in the living room is raised, creating a trip hazard.
Living Room: The supplied facility in or on the property is not constructed, installed and/or maintained so that it will function safely and effectively.Namely the living room closet in missing a door, the upper frame and remaining door is damaged.
Flagged Oct 27, 2025
4 deficiencies
Order Issued Property Standards - City file 25 247021 PRS 00 IV
Interior of Building: Height of the guard for the exit stairs are less than 1,070 millimetres around landings.
Interior of Building: Height of the guard for the exit stairs are less than 920 millimetres measured vertically to the top of the guard from a line drawn through the outside edges of the stair nosings.
Interior of Building: Required guard does not prevent the passage of a sphere having a diameter more than 100 millimetres.
Interior of Building: The location and size of openings present a hazard as they are designed with members or attachments between 140 millimetres and 900 millimetres above the level protected by the guard which facilitate climbing.
Flagged Oct 16, 2025
1 deficiency
Order Issued Property Standards - City file 25 240660 PRS 00 IV
Building: The heating system or unit is not in good repair and maintained in good working condition.Namely the boiler is not functional.
Flagged Jul 11, 2024
6 deficiencies
Order Issued Property Standards - City file 24 211535 PRS 00 IV
Bathroom: Interior door(s), frames(s), glass pane(s), and/or hardware not maintained in good repair.Namely: Bathroom door is not maintained in good repair. Deficiencies include, but are not limited to the door rubbing on the floor and a section near the top hinge where the door is being held together by screws.
Closet: Interior door(s), frames(s), glass pane(s), and/or hardware not maintained in good repair.Namely: The sliding closet doors are not maintained in good repair. Deficiencies include, but are not limited to damaged doors and detached rollers.
Kitchen: Dwelling unit window that is capable of being opened has screen that is not maintained in good repair and free from defects or missing components.Namely: The window screen in the kitchen has detached from the window frame.
Kitchen: The cupboard is not maintained in good repair and good working order.Namely: The lower kitchen cupboards are not maintained in good repair. Deficiencies include, but are not limited to doors that do not close flush with the cupboards, doors that have broken and loose glass and drawers that have damaged glides. The countertop is also damaged near the faucet.
Kitchen: Wall(s) not maintained free of holes, cracks, damaged and deteriorated materials.Namely: The kitchen wall plaster is not maintained free of cracks and damaged materials.
Living Room - Bedroom: The floor and every appurtenance, surface cover and finish is not maintained.Namely: Wood flooring in the living area/bedroom is not maintained as there are loose and/or lifted planks.
Resolved deficiencies (3)
Flagged Oct 30, 2025
1 deficiency
Order Issued Property Standards - City file 25 246870 PRS 00 IV
Dwelling Unit: All repairs shall be made with materials that are suitable and sufficient for the purposeNamely the window screens throughout the unit were not installed properly to prevent insects from entering.
Flagged Apr 22, 2025
2 deficiencies
Order Issued Property Standards - City file 25 165679 PRS 00 IV
Kitchen: The cupboard is not maintained in good repair and good working order.Namely, the upper kitchen cupboards are missing the cabinet doors.
Kitchen: The property has not been repaired in accordance with the standards.Namely, paint the bottom cupboards to match the bottom drawer that has been repaired.
Inspections with no listed deficiencies (33)
Nov 28, 2025
Property Standards
City file 25 259702 PRS 00 IR
Nov 13, 2025
Property Standards
City file 25 253184 PRS 00 IR
Nov 12, 2025
Property Standards
City file 25 252683 PRS 00 IR
Nov 6, 2025
Property Standards
City file 25 250189 PRS 00 IR
Oct 30, 2025
Property Standards
City file 25 246838 PRS 00 IR
Oct 30, 2025
Property Standards
City file 25 246837 PRS 00 IR
Oct 30, 2025
Property Standards
City file 25 246827 PRS 00 IR
Oct 27, 2025
Property Standards
City file 25 245484 PRS 00 IR
Oct 17, 2025
Property Standards
City file 25 241225 PRS 00 IR
Oct 16, 2025
Property Standards
City file 25 240520 PRS 00 IR
Oct 14, 2025
Adequate Heat
City file 25 239173 HEA 00 IR
Oct 11, 2025
Adequate Heat
City file 25 238764 HEA 00 IR
Oct 10, 2025
Adequate Heat
City file 25 238606 HEA 00 IR
Oct 10, 2025
Adequate Heat
City file 25 238437 HEA 00 IR
Sep 11, 2025
Property Standards
City file 25 223927 PRS 00 IR
Jun 18, 2025
Property Standards
City file 25 179381 PRS 00 IR
Apr 22, 2025
Property Standards
City file 25 147112 PRS 00 IR
Mar 10, 2025
Property Standards
City file 25 126587 PRS 00 IR
Dec 18, 2024
Property Standards
City file 24 251882 PRS 00 IR
Nov 15, 2024
Property Standards
City file 24 239525 PRS 00 IR
Oct 31, 2024
Property Standards
City file 24 233638 PRS 00 IR
Oct 15, 2024
Adequate Heat
City file 24 225921 HEA 00 IR
Sep 26, 2024
Property Standards
City file 24 218736 PRS 00 IR
Sep 5, 2024
Property Standards
City file 24 208518 PRS 00 IR
Aug 8, 2024
Property Standards
City file 24 195202 PRS 00 IR
Jul 25, 2024
Property Standards
City file 24 187688 PRS 00 IR
Jul 18, 2024
Property Standards
City file 24 183312 PRS 00 IR
Jul 11, 2024
Property Standards
City file 24 179178 PRS 00 IR
May 20, 2024
Property Standards
City file 24 151326 PRS 00 IR
May 9, 2024
Property Standards
City file 24 146490 PRS 00 IR
Apr 15, 2024
Property Standards
City file 24 136620 PRS 00 IR
Apr 15, 2024
Property Standards
City file 24 136441 PRS 00 IR
Mar 23, 2024
Snow and Ice
City file 24 128776 SNI 00 IR
Building facts
Basic details from the City registration record, including units, services, utilities, safety features, and management.
Registration details
These details come from City records and may need confirmation with the landlord or the City.
The City registration record lists this building as registered in 2017.
What type of property is this?
This is a privately owned rental building.
When was this building built and how big is it?
This building has 24 units across 3 storeys. It was built in 1920.
What was the RentSafeTO score during previous evaluations?
- • 2025-10-15, RentSafeTO score: 81.
- • 2023-06-30, RentSafeTO score: 70.
Is visitor parking available?
No, visitor parking is not available.
Is bike parking available?
Yes, there are 9 outdoor bike spots.
Is there a laundry room?
Yes, a laundry room is available. It is located on the Ground Floor. There are 4 machines available. Hours: 8AM TO10PM.
Are storage lockers available?
No, storage lockers are not available.
Do units have balconies?
No, units in this building do not have balconies.
What type of air conditioning is provided?
No building-wide air conditioning is provided.
How is the building heated?
The building uses Hot Water heating.
What kind of windows are installed?
The building is equipped with Single Pane windows.
How many elevators are there?
There are 0 elevators in the building.
Does the building have a fire safety plan?
Yes, the building has a fire alarm system and an approved fire safety plan.
Is there a sprinkler system?
No sprinkler system is listed.
Does the building have emergency power?
No, this building does not have emergency power.
Is there an exterior fire escape?
No, there is no exterior fire escape.
Is there an intercom system?
Yes, the building has an intercom system for entry.
Is the building entrance accessible?
No, the building entrance is not listed as barrier-free.
Are there garbage chutes?
No, the building does not have garbage chutes.
Where is garbage stored?
Garbage storage is available outdoors.
What waste facilities are available?
The building provides: Green Bin / Organics.
Are utilities metered separately?
Hydro is metered separately for each unit.
Is there a cooling room?
No, there is no designated cooling room.
Are pets allowed?
Yes, pets are allowed.
Is this a non-smoking building?
No, this is not a non-smoking building.
Who manages the building?
This building is managed by West Wood Holding Inc.
I have a problem in my apartment. What can I do?
Start by talking to your landlord or property owner. Whenever possible, submit your service request in writing. This can cover issues like plumbing problems, leaking ceilings, pests, lack of heat or water, or problems in common areas.
Landlords are required to respond promptly. For urgent issues—such as problems with electricity, gas, heat, water, or security—they must respond within 24 hours. For non-urgent issues, they have up to seven days to address the problem.
If your landlord doesn't respond or resolve the issue, you can contact 311 Toronto to create a service request. The city can then investigate under the RentSafeTO program. You can submit your request by phone, using the 311 mobile app, via the 311 website, or by email at 311@toronto.ca. For more information about service requests, complaints, and investigations, visit the City of Toronto's RentSafeTO for Tenants page.
After you report to 311, a bylaw enforcement officer may reach out for additional details, such as photos or a copy of your written request to the landlord. For urgent complaints, the city aims to respond within 24 hours; for non-urgent complaints, response time is typically 5–10 days. The officer can issue a Notice of Violation or Order to Comply. If the landlord still fails to act, the city can escalate the situation, including fines, court action, or performing remedial work with costs added to the property.
About this data
Where this information comes from, what it can tell you, and what it cannot.
RentSafeTO.com is an independent website and is not affiliated with, endorsed by, or operated by the City of Toronto. Data is sourced from City of Toronto open data and public RentSafeTO records, and may be incomplete, delayed, or changed after publication.
This website does not contain tenant reviews, does not provide legal advice, and may not reflect every issue in a building. Always verify information with official City of Toronto sources before making housing decisions.
Contains information licensed under the Open Government Licence - Toronto. Special thanks to the City of Toronto, Municipal Licensing & Standards, and the Open Data team for making this public information available.