Inspected on Oct 15, 2025
2373 QUEEN ST E Report
This is a 27-unit building in The Beaches with a RentSafeTO score of 84/100, which means needs improvements. City investigation data lists 6 open deficiencies across 2 investigation records.
These are City of Toronto records, not tenant reviews. Some issues may have been repaired since the latest update.
- Score
- 84
- Status
- 🟡 Needs Improvements
- Units
- 27
- Property type
- privately-owned building
RentSafeTO scorecard
On Oct 15, 2025, City of Toronto's RentSafeTO team evaluated this building. It scored 84 out of 100. The City data lists 35 evaluated areas for this inspection. Scores are 1 to 3 when inspected: 3 means no bylaw violations were observed, 2 means minor violations were observed, and 1 means significant violations were observed. Items scored 0 are shown as not inspected.
Questions for the landlord
13 to ask about
These inspection items scored below 3 out of 3. Ask whether they have been repaired since the City inspection.
Handrail Safety
Cleaning Log
Electrical Safety Plan
State of Good Repair Plan
Building Exterior
Windows
Exterior Walkways
Lobby Walls & Ceiling
Laundry Room
Hallway Walls & Ceiling
Interior Lighting
Stairwell Condition
Graffiti Control
Scored 3 out of 3
21 scored 3
These inspection areas scored 3 out of 3 in the latest RentSafeTO evaluation.
Show 3 out of 3 scores (21)These scores are included for context, but questions are shown first.
Exterior Grounds
Storm Drainage
Exterior Storage
Intercom System
Emergency Contact Sign
Lobby Floors
Mail Receptacles
Exterior Doors
Hallway Floors
Electrical Services
Stairwell Steps
Stairwell Lighting
Handrail Maintenance
Abandoned Equipment
Building Cleanliness
Pest Control
Tenant Notification Board
Pest Control Log
Maintenance Log
Vital Service Plan
Tenant Service Request Log
City investigation records
These records come from City of Toronto's Municipal Licensing & Standards division. Open deficiencies are shown first so you can see what may still need repair.
Investigation summary
A deficiency is a problem a City of Toronto inspector documented, such as damaged stairs, walls, windows, waste areas, or safety equipment.
- Open deficiencies
- 6
- Resolved deficiencies
- 2
City data lists 6 open deficiencies across 2 investigation records. The latest listed date is Dec 2, 2025.
Investigation status and deficiency status can differ in City data; this page shows deficiency rows marked Open first.
Flagged Dec 2, 2025
2 deficiencies
Order Issued Property Standards - City file 25 268421 PRS 00 IV
1st Floor: The window(s) that is capable of being opened has defective hardware.
1st Floor - Bedroom: Dwelling unit window that is capable of being opened has no screen.
Flagged Oct 27, 2025
4 deficiencies
Order Issued Property Standards - City file 25 247033 PRS 00 IV
Interior of Building: Height of the guard for the exit stairs are less than 1,070 millimetres around landings.
Interior of Building: Height of the guard for the exit stairs are less than 920 millimetres measured vertically to the top of the guard from a line drawn through the outside edges of the stair nosings.
Interior of Building: Required guard does not prevent the passage of a sphere having a diameter more than 100 millimetres.
Interior of Building: The location and size of openings present a hazard as they are designed with members or attachments between 140 millimetres and 900 millimetres above the level protected by the guard which facilitate climbing.
Resolved deficiencies (2)
Flagged Jul 25, 2025
1 deficiency
Order Issued Property Standards - City file 25 209978 PRS 00 IV
Laundry Room: The supplied facility in or on the property is not constructed, installed and/or maintained so that it will function safely and effectively.Namely the washing machine in the laundry room is leaking when in use.
Flagged Mar 11, 2024
1 deficiency
Order Issued Property Standards - City file 24 135080 PRS 00 IV
Entranceway: Interior door(s), frames(s), glass pane(s), and/or hardware not maintained in good repair.Namely: The main entry door to the dwelling unit is not maintained in good repair. The deficiencies include but are not limited to the frame being repaired in a manner that does not appear to be in a good workmanlike manner. Additionally, the finish on the hallway-side of the door is not maintained in good repair.
Inspections with no listed deficiencies (13)
Feb 5, 2026
Property Standards
City file 26 113312 PRS 00 IR
Dec 2, 2025
Property Standards
City file 25 261643 PRS 00 IR
Oct 27, 2025
Property Standards
City file 25 245489 PRS 00 IR
Oct 16, 2025
Adequate Heat
City file 25 240270 HEA 00 IR
Jul 25, 2025
Property Standards
City file 25 200187 PRS 00 IR
Jul 8, 2025
Property Standards
City file 25 190499 PRS 00 IR
May 7, 2025
Property Standards
City file 25 156000 PRS 00 IR
Apr 1, 2025
Property Standards
City file 25 137672 PRS 00 IR
Oct 11, 2024
Adequate Heat
City file 24 225516 HEA 00 IR
Oct 10, 2024
Adequate Heat
City file 24 224740 HEA 00 IR
Aug 13, 2024
Property Standards
City file 24 197552 PRS 00 IR
Jul 26, 2024
Property Standards
City file 24 188285 PRS 00 IR
Mar 11, 2024
Property Standards
City file 24 124251 PRS 00 IR
Building facts
Basic details from the City registration record, including units, services, utilities, safety features, and management.
Registration details
These details come from City records and may need confirmation with the landlord or the City.
The City registration record lists this building as registered in 2017.
What type of property is this?
This is a privately owned rental building.
When was this building built and how big is it?
This building has 27 units across 3 storeys. It was built in 1930.
What was the RentSafeTO score during previous evaluations?
- • 2025-10-15, RentSafeTO score: 84.
- • 2023-09-18, RentSafeTO score: 72.
Is visitor parking available?
No, visitor parking is not available.
Is bike parking available?
Yes, there are 9 outdoor bike spots.
Is there a laundry room?
Yes, a laundry room is available. It is located on the Basement. There are 4 machines available. Hours: 8AM TO10PM.
Are storage lockers available?
No, storage lockers are not available.
Do units have balconies?
No, units in this building do not have balconies.
What type of air conditioning is provided?
No building-wide air conditioning is provided.
How is the building heated?
The building uses Hot Water heating.
What kind of windows are installed?
The building is equipped with Single Pane windows.
How many elevators are there?
There are 0 elevators in the building.
Does the building have a fire safety plan?
Yes, the building has a fire alarm system and an approved fire safety plan.
Is there a sprinkler system?
No sprinkler system is listed.
Does the building have emergency power?
No, this building does not have emergency power.
Is there an exterior fire escape?
Yes, there is an exterior fire escape.
Is there an intercom system?
Yes, the building has an intercom system for entry.
Is the building entrance accessible?
No, the building entrance is not listed as barrier-free.
Are there garbage chutes?
No, the building does not have garbage chutes.
Where is garbage stored?
Garbage storage is available outdoors.
What waste facilities are available?
The building provides: Green Bin / Organics.
Are utilities metered separately?
Hydro is metered separately for each unit.
Is there a cooling room?
No, there is no designated cooling room.
Are pets allowed?
Yes, pets are allowed.
Is this a non-smoking building?
No, this is not a non-smoking building.
Who manages the building?
This building is managed by West Wood Holding Inc.
I have a problem in my apartment. What can I do?
Start by talking to your landlord or property owner. Whenever possible, submit your service request in writing. This can cover issues like plumbing problems, leaking ceilings, pests, lack of heat or water, or problems in common areas.
Landlords are required to respond promptly. For urgent issues—such as problems with electricity, gas, heat, water, or security—they must respond within 24 hours. For non-urgent issues, they have up to seven days to address the problem.
If your landlord doesn't respond or resolve the issue, you can contact 311 Toronto to create a service request. The city can then investigate under the RentSafeTO program. You can submit your request by phone, using the 311 mobile app, via the 311 website, or by email at 311@toronto.ca. For more information about service requests, complaints, and investigations, visit the City of Toronto's RentSafeTO for Tenants page.
After you report to 311, a bylaw enforcement officer may reach out for additional details, such as photos or a copy of your written request to the landlord. For urgent complaints, the city aims to respond within 24 hours; for non-urgent complaints, response time is typically 5–10 days. The officer can issue a Notice of Violation or Order to Comply. If the landlord still fails to act, the city can escalate the situation, including fines, court action, or performing remedial work with costs added to the property.
About this data
Where this information comes from, what it can tell you, and what it cannot.
RentSafeTO.com is an independent website and is not affiliated with, endorsed by, or operated by the City of Toronto. Data is sourced from City of Toronto open data and public RentSafeTO records, and may be incomplete, delayed, or changed after publication.
This website does not contain tenant reviews, does not provide legal advice, and may not reflect every issue in a building. Always verify information with official City of Toronto sources before making housing decisions.
Contains information licensed under the Open Government Licence - Toronto. Special thanks to the City of Toronto, Municipal Licensing & Standards, and the Open Data team for making this public information available.