Inspected on Aug 7, 2024
120 SHELBORNE AVE Report
This is a 187-unit building in Englemount-Lawrence with a RentSafeTO score of 85/100, which means satisfactory. City investigation data lists 5 open deficiencies across 1 investigation record.
These are City of Toronto records, not tenant reviews. Some issues may have been repaired since the latest update.
- Score
- 85
- Status
- 🟢 Satisfactory
- Units
- 187
- Property type
- privately-owned building
RentSafeTO scorecard
On Aug 7, 2024, City of Toronto's RentSafeTO team evaluated this building. It scored 85 out of 100. The City data lists 42 evaluated areas for this inspection. Scores are 1 to 3 when inspected: 3 means no bylaw violations were observed, 2 means minor violations were observed, and 1 means significant violations were observed. Items scored 0 are shown as not inspected.
Questions for the landlord
17 to ask about
These inspection items scored below 3 out of 3. Ask whether they have been repaired since the City inspection.
Maintenance Log
Electrical Safety Plan
State of Good Repair Plan
Building Exterior
Balcony Guards
Windows
Lobby Walls & Ceiling
Lobby Floors
Exterior Doors
Parking Areas
Hallway Walls & Ceiling
Hallway Floors
Ventilation
Stairwell Condition
Stairwell Steps
Handrail Maintenance
Pest Control Log
Scored 3 out of 3
24 scored 3
These inspection areas scored 3 out of 3 in the latest RentSafeTO evaluation.
Show 3 out of 3 scores (24)These scores are included for context, but questions are shown first.
Exterior Grounds
Exterior Walkways
Intercom System
Emergency Contact Sign
Laundry Room
Interior Storage
Mail Receptacles
Storage Areas
Other Amenities
Garbage Room
Elevator Maintenance
Elevator Condition
Interior Lighting
Chute Rooms
Stairwell Lighting
Handrail Safety
Abandoned Equipment
Graffiti Control
Building Cleanliness
Pest Control
Tenant Notification Board
Cleaning Log
Vital Service Plan
Tenant Service Request Log
City investigation records
These records come from City of Toronto's Municipal Licensing & Standards division. Open deficiencies are shown first so you can see what may still need repair.
Investigation summary
A deficiency is a problem a City of Toronto inspector documented, such as damaged stairs, walls, windows, waste areas, or safety equipment.
- Open deficiencies
- 5
- Resolved deficiencies
- 11
City data lists 5 open deficiencies across 1 investigation record. The latest listed date is May 2, 2025.
Flagged May 2, 2025
5 deficiencies
Order Issued Property Standards - City file 25 154525 PRS 00 IV
Garage: All plumbing systems shall be maintained so that the plumbing system is kept in good working order, free from leaks or defects, protected from freezing and kept in a clean and sanitary condition.Namely, the insulation around the plumbing/pipes in the underground garage that is used to keep the system from freezing is damaged, defective, and not maintained in a clean condition.
Garage Area: Every wall and ceiling shall be maintained clean and free of holes, cracks and damaged anddeteriorated surface material, and each repair shall be finished to reasonably match theexisting walls or ceilings.Namely, the walls and ceilings in the underground garage between spots 252 and 259 have damaged and deteriorated surface materials including, but not limited to, cracked paint, peeling paint, and rust.
Garage Area - 252: Marks, stains, graffiti, smoke damage, painted slogans or other similar markings ordefacements on previously finished walls and other surfaces in public areas of propertyshall be removed and the surface refinished.Namely, there is a stain on the wall associated with spot 252 in the underground garage.
Garage Area - 259: The ventilation system or unit is not kept in good repair and maintained in good working condition at all times.Namely, the ventilation unit/appurtenance located in the underground garage near spot 259 is severly decayed and rusted.
Garage Area - 259: The walls, floors, ceilings and columns of every parking or storage garage shall bemaintained free of holes, breaks or cracks, and impervious to water.Namely, there is a leak and cracks in the ceiling between spots 252 and 259 in the underground garage. There is also a hole in the floor for what appears to be a drain, but the cover is missing.
Resolved deficiencies (11)
Flagged Jul 25, 2025
2 deficiencies
Order Issued Property Standards - City file 25 203643 PRS 00 IV
Bedroom - Patio Door: Every floor, stair, landing and every appurtenance, surface covering and finish attached to or laid upon it shall be maintained so as to properly perform its intended function and be reasonably smooth and level.Namely, there is a relatively small area around the patio door in the bedroom where the floor is raised and the materials are loose.
Roof - Bedroom: Every roof of a building and all its components shall be weather-tight and free from leaks, loose, unsecured or unsafe objects and materials, dangerous accumulation of ice and snow, and hazards.Namely, a deficiency with the roof is present causing water to penetrate the exterior walls/floor and subsequently cause damage to the flooring.
Flagged Apr 3, 2025
1 deficiency
Order Issued Property Standards - City file 25 165054 PRS 00 IV
Bathroom - Bathtub: Every dwelling unit shall have an adequate supply of potable and running hot and coldwater from a source approved by the Medical Officer of Health and equipment shall be installed toprovide to every dwelling unit an adequate supply of service hot water with atemperature range from 45 degrees Celsius to 60 degrees Celsius.Namely, the hot water supply in the bathroom was measured below the 45 degree Celsius threshold.
Flagged Feb 26, 2025
6 deficiencies
Order Issued Property Standards - City file 25 125727 PRS 00 IV
Kitchen - Ceiling: Ceiling not maintained free of holes, cracks, damaged and deteriorated materials.Namely, the ceiling in the kitchen is heavily stained and in deteriorated condition.
Kitchen - Cupboard: The cupboard is not maintained in good repair and good working order.Namely, there is missing hardward on one of the kitchen cupboards.
Throughout Building - Roof: The roof or one of its component is not free from leaks.Namely, a deficiency with the roof is present causing water to penetrate the ceiling and exterior walls.
Throughout Dwelling Unit: Floor and/or floor covering not kept free from holes, stains, rubbish and debris.Namely, the floor throughout the dwelling is stained and unsanitary.
Throughout Dwelling Unit: The floor and every appurtenance, surface cover and finish is not maintained. Namely, the floor throughout the dwelling is damaged and in disrepair.
Throughout Dwelling Unit: Wall(s) not maintained free of holes, cracks, damaged and deteriorated materials.Namely, the window sills, the walls, the frame around the patio door, and the baseboards throughout the dwelling are cracked, damaged, deteriorated, and/or in general disrepair.
Flagged May 21, 2024
2 deficiencies
Order Issued Property Standards - City file 24 171501 PRS 00 IV
Exterior Of Building - North: Exterior walkway not maintained.Namely, the walkway along the North side of the property and outside of the North entrance is cracking, damaged, and not kept free from hazards.
Exterior Of Building - North: The retaining wall is not being maintained in good repair.Namely, the retaining walls on the North side of the property and damaged and in disrepair.
Inspections with no listed deficiencies (20)
Jan 30, 2026
Property Standards
City file 26 111057 PRS 00 IR
Jan 18, 2026
Property Standards
City file 26 106010 PRS 00 IR
Jan 7, 2026
Property Standards
City file 26 101901 PRS 00 IR
Jan 6, 2026
Property Standards
City file 26 101609 PRS 00 IR
Dec 29, 2025
Property Standards
City file 25 270499 PRS 00 IR
Oct 24, 2025
Property Standards
City file 25 244702 PRS 00 IR
Sep 2, 2025
Property Standards
City file 25 219118 PRS 00 IR
Jul 25, 2025
Property Standards
City file 25 199821 PRS 00 IR
May 2, 2025
Property Standards
City file 25 152573 PRS 00 IR
Apr 3, 2025
Property Standards
City file 25 139396 PRS 00 IR
Mar 16, 2025
Property Standards
City file 25 129819 PRS 00 IR
Feb 26, 2025
Property Standards
City file 25 122267 PRS 00 IR
Jan 20, 2025
Property Standards
City file 25 106822 PRS 00 IR
Dec 4, 2024
Property Standards
City file 24 246983 PRS 00 IR
Dec 2, 2024
Property Standards
City file 24 246027 PRS 00 IR
Sep 9, 2024
Property Standards
City file 24 209896 PRS 00 IR
Jul 17, 2024
Property Standards
City file 24 182206 PRS 00 IR
May 21, 2024
Property Standards
City file 24 151595 PRS 00 IR
Mar 19, 2024
Property Standards
City file 24 127547 PRS 00 IR
Mar 4, 2024
Property Standards
City file 24 121901 PRS 00 IR
Building facts
Basic details from the City registration record, including units, services, utilities, safety features, and management.
Registration details
These details come from City records and may need confirmation with the landlord or the City.
The City registration record lists this building as registered in 2017.
What type of property is this?
This is a privately owned rental building.
When was this building built and how big is it?
This building has 187 units across 15 storeys. It was built in 1965.
What was the RentSafeTO score during previous evaluations?
- • 2024-08-07, RentSafeTO score: 85.
What parking options are available?
The building offers the following parking options: Underground Garage, Garage accessible thru buildg.
Is visitor parking available?
Yes, free visitor parking is available.
Is bike parking available?
Yes, there are 18 indoor bike spots.
What amenities does the building have?
Residents have access to: Indoor exercise room, Child play area.
Is there a play area for children?
Yes, there is a child play area described as: Indoors.
Is there a gym or exercise room?
Yes, the building features an indoor exercise room with: Accessible through level b.
Is there a laundry room?
Yes, a laundry room is available. It is located on the Main Floor. There are 16 machines available. Hours: 7AM - 11PM.
Are storage lockers available?
Yes, storage lockers are available for residents.
Do units have balconies?
Yes, units in this building have balconies.
What type of air conditioning is provided?
No building-wide air conditioning is provided.
How is the building heated?
The building uses Hot Water heating.
What kind of windows are installed?
The building is equipped with Double Pane windows.
How many elevators are there?
There are 2 elevators in the building. The status is: Original.
Does the building have a fire safety plan?
Yes, the building has a fire alarm system and an approved fire safety plan.
Is there a sprinkler system?
Yes, the building has a sprinkler system, and test records are on file.
Does the building have emergency power?
Yes, this building has an emergency power supply.
Is there an exterior fire escape?
No, there is no exterior fire escape.
Is there an intercom system?
Yes, the building has an intercom system for entry.
Is the building entrance accessible?
Yes, the building has a barrier-free accessible entrance.
Are there garbage chutes?
Yes, the building is equipped with garbage chutes.
Where is garbage stored?
Garbage storage is available outdoors.
What waste facilities are available?
The building provides: Recycling bins.
Is there a cooling room?
No, there is no designated cooling room.
Are pets allowed?
Yes, pets are allowed.
Is this a non-smoking building?
Yes, this is a non-smoking building.
Who manages the building?
This building is managed by Medallion Corporation.
I have a problem in my apartment. What can I do?
Start by talking to your landlord or property owner. Whenever possible, submit your service request in writing. This can cover issues like plumbing problems, leaking ceilings, pests, lack of heat or water, or problems in common areas.
Landlords are required to respond promptly. For urgent issues—such as problems with electricity, gas, heat, water, or security—they must respond within 24 hours. For non-urgent issues, they have up to seven days to address the problem.
If your landlord doesn't respond or resolve the issue, you can contact 311 Toronto to create a service request. The city can then investigate under the RentSafeTO program. You can submit your request by phone, using the 311 mobile app, via the 311 website, or by email at 311@toronto.ca. For more information about service requests, complaints, and investigations, visit the City of Toronto's RentSafeTO for Tenants page.
After you report to 311, a bylaw enforcement officer may reach out for additional details, such as photos or a copy of your written request to the landlord. For urgent complaints, the city aims to respond within 24 hours; for non-urgent complaints, response time is typically 5–10 days. The officer can issue a Notice of Violation or Order to Comply. If the landlord still fails to act, the city can escalate the situation, including fines, court action, or performing remedial work with costs added to the property.
About this data
Where this information comes from, what it can tell you, and what it cannot.
RentSafeTO.com is an independent website and is not affiliated with, endorsed by, or operated by the City of Toronto. Data is sourced from City of Toronto open data and public RentSafeTO records, and may be incomplete, delayed, or changed after publication.
This website does not contain tenant reviews, does not provide legal advice, and may not reflect every issue in a building. Always verify information with official City of Toronto sources before making housing decisions.
Contains information licensed under the Open Government Licence - Toronto. Special thanks to the City of Toronto, Municipal Licensing & Standards, and the Open Data team for making this public information available.